Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Pamela Christlieb

North Hollywood

Summary

Dynamic retail professional leveraging extensive skills and experience in a challenging retail environment. Committed to delivering exceptional customer service and driving sales growth while continuously enhancing personal and professional development. Adept at fostering positive relationships with customers and team members, contributing effectively to a thriving retail team. Passionate about embracing new opportunities for growth and skill enhancement within the industry.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

Janie and Jack
11.2024 - Current
  • Customer Service
  • Ensure Store is up to Company standards
  • Receiving/Inventory/Transfers
  • Merchandizing
  • Schedules
  • Hiring/Training
  • Banking
  • Operations Manager

Assistant Manager

Paper Source
12.2023 - 04.2024
  • Customer Service
  • Insuring Store is up to company standards
  • Open/Close store
  • Banking
  • Inventory/Receiving
  • Merchandising
  • Training
  • Recruiting/Hiring
  • Scheduling
  • Customer Outreach
  • Gift Wrap Service

Store Manager

The Open Book
08.2022 - 12.2023
  • Customer Service

Store Manager

All City Party Supply
05.2020 - 08.2022
  • Customer Service
  • Insuring Store is up to company standards
  • Open/Close store
  • Banking
  • Inventory/Receiving
  • Merchandising
  • Training
  • Recruiting/Hiring
  • Scheduling
  • Manage Social Media Accounts
  • Customer Outreach

Assistant Manager

White House Black Market
10.2019 - 02.2020
  • Customer Service
  • Insuring Store is up to company standards
  • Open/Close store
  • Banking
  • Inventory/Receiving
  • Merchandising
  • Training
  • Recruiting/Hiring
  • Customer Outreach

Assistant Store Manager

Yankee Candle
01.2019 - 10.2019
  • Customer Service
  • Insuring Store is up to company standards
  • Open/Close Store
  • Banking
  • Payroll
  • Inventory/Receiving
  • Merchandising

Assistant Store Manager

Yankee Candle
06.2018 - 01.2019
  • Customer Service
  • Insuring Store is up to company standards
  • Open/Close Store
  • Banking
  • Payroll
  • Inventory/Receiving
  • Merchandising
  • Training
  • Scheduling

English Learner Aide

Columbus Middle School
03.2009 - 06.2016
  • Working with students with limited English skills
  • Working with students on comprehension and organizational skills
  • Helping teachers lead lessons
  • Helping students prepare for tests
  • Running the school’s annual Book Fair
  • In charge of distribution and collection of textbooks

Education

General Education -

Pierce Collage
Woodland Hills, CA
05.1997

General Education - undefined

U.S. Grant High School
Van Nuys, CA

Some college - undefined

Skills

  • Store Management Experience
  • Team development
  • Instructional design
  • Curriculum Development
  • Tutoring
  • Time management (10 years)
  • E-commerce (10 years)
  • Attention to detail
  • Management
  • Classroom Management
  • Operations management (10 years)
  • Experience with children
  • Retail Management
  • Account Management
  • Staffing management (10 years)
  • Microsoft Excel (10 years)
  • Staff training
  • Recruiting
  • Payroll
  • Microsoft Office
  • POS systems
  • Experience Working With Students
  • Inventory turnover analysis (10 years)
  • Social media management
  • Data entry (10 years)
  • Teaching
  • Mentoring
  • Organizational Skills
  • Merchandising
  • Administrative Experience
  • English
  • Sales revenue tracking (10 years)
  • Problem-solving
  • Microsoft Word (10 years)
  • Retail sales
  • Research
  • Assistant Manager Experience
  • Human resources
  • Sales
  • Marketing management (10 years)
  • Policy & process development (10 years)
  • Customer satisfaction tracking (10 years)

Accomplishments

I have over 20 years of Bookstore experience. I was a Dept. Manager at Barnes and Noble, Encino where I was in charge of the Children's Dept. where I successfully grew the weekly Storytime from 3-5 children to over 50 every week as well as leading tours for elementary school field trips. I ran the Children's Dept. at two different Crown Books locations as the Assistant Manager at both Sherman Oaks and Studio City. I was the Store Manager at Waldenbooks, Burbank and later became the Human Resources Manager at Borders Bookstore, Canoga Park. Most recently I was the Store Manager at The Open Book, Northridge where I developed relationships with the community by hosting Art Marts, Open Mic Nights, Book Clubs, hosting Book Launch events and held fundraisers for local schools.

Certification

Driver's License

Timeline

Assistant Manager

Janie and Jack
11.2024 - Current

Assistant Manager

Paper Source
12.2023 - 04.2024

Store Manager

The Open Book
08.2022 - 12.2023

Store Manager

All City Party Supply
05.2020 - 08.2022

Assistant Manager

White House Black Market
10.2019 - 02.2020

Assistant Store Manager

Yankee Candle
01.2019 - 10.2019

Assistant Store Manager

Yankee Candle
06.2018 - 01.2019

English Learner Aide

Columbus Middle School
03.2009 - 06.2016

General Education - undefined

U.S. Grant High School

Some college - undefined

General Education -

Pierce Collage
Pamela Christlieb