Summary
Overview
Work History
Education
Skills
Volunteer Work
Software
Timeline
Intern

PAMELA CARLSON

Kenora,ON

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Indigenous Victim and Family Liaison

Ontario Native Women's Association
04.2023 - Current
  • Coordinated services for families in need, connecting them with appropriate community resources and support systems.
  • Served as liaison between families, court system, and police facilitating open lines of communication to enhance outcomes.
  • Implemented culturally responsive initiatives that promoted understanding and inclusivity.
  • Maintained accurate records of family interactions, ensuring timely follow-up on outstanding issues or concerns.
  • Developed comprehensive action plans for addressing persons and family concerns.
  • Established trusting relationships with families from diverse backgrounds by demonstrating empathy and cultural sensitivity.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Developed and maintained relationships with community organizations and agencies.
  • Facilitated outreach activities to build community awareness.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.

Registered Practical Nurse

Lake of the Woods District Hospital
08.2010 - Current
  • Contributed to positive work environment by actively participating in team meetings and offering support to colleagues as needed.
  • Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
  • Enhanced patient satisfaction with compassionate, attentive care and effective communication.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
  • Worked all departments within hospital, with focus on Emergency Department, Sexual Assault Nurse Examiner, and Pre-operative Clinic.
  • Scheduled surgeries for clients, and organized multi-disciplinary care.
  • Provided client education prior to surgery.

Indigenous Healthy Babies Healthy Children Visitor

Ontario Native Women's Association
11.2021 - 04.2023
  • Fostered a supportive environment for families experiencing challenges such as substance abuse or financial hardship, connecting them with appropriate resources and offering ongoing assistance.
  • Conducted home visits to monitor progress, provide support, and identify emerging needs for at-risk families.
  • Educated families on the importance of breastfeeding and provided guidance for successful lactation practices.
  • Empowered parents with knowledge on child growth milestones, nutrition, sleep patterns, and safety precautions.
  • Strengthened community partnerships by actively participating in local events and building relationships with other healthcare providers.
  • Enhanced school readiness among preschoolers through developmental screenings and targeted interventions when needed.
  • Collaborated with multidisciplinary teams to address complex family issues and coordinate appropriate services.
  • Visited homes to determine patient and family needs.
  • Worked with individuals to determine specific needs based on general tests and refer them to other community resources.
  • Conducted needs assessments to determine which materials and services were warranted for each individual case.

Education

Certificate - Introduction To Human Trafficking

CMHA
Kenora Ontario
08.2023

Certificate - TNCC

Emergency Nurses Association
Kenora Ontario
05.2023

Certificate - Indigenous Doula Training

Zaagi'idiwin
Kenora Ontario
03.2023

Certificate - Sexual Assault Nurse Examiner

ONSADV
Toronto Ontario
11.2015

Diploma - Practical Nursing

Confederation College
Kenora, ON
06.2010

Diploma - Office Administration

Academy For Technical Education And Vocational
Kenora Ontario
03.2003

Skills

  • Data Entry and Reporting
  • Cultural Sensitivity
  • Case tracking and follow up
  • Effective Communication
  • Community resource coordination
  • Client Advocacy
  • Crisis Intervention
  • Client Education
  • Case Management
  • Family advocacy
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Volunteer Work

Chair of Women's Place Collective from 2017 to 2022. Responsibilities included leading all collective meetings, and annual general meeting. Corresponding with other agencies and media regarding up coming events with in Women's Place Kenora. Collective member and staff recruitment, providing supervision and yearly performance reviews, interviewing potential staff, and following up with references. Conflict management with collective members and staff, termination of collective members or staff when required. Creation and maintenance of policy and procedures for staff and collective members. Ensuring vision statement for Women's Place Kenora was followed and updated as required. 

Software

EMH Wear

Meditech

Microsoft Office

Timeline

Indigenous Victim and Family Liaison

Ontario Native Women's Association
04.2023 - Current

Indigenous Healthy Babies Healthy Children Visitor

Ontario Native Women's Association
11.2021 - 04.2023

Registered Practical Nurse

Lake of the Woods District Hospital
08.2010 - Current

Certificate - Introduction To Human Trafficking

CMHA

Certificate - TNCC

Emergency Nurses Association

Certificate - Indigenous Doula Training

Zaagi'idiwin

Certificate - Sexual Assault Nurse Examiner

ONSADV

Diploma - Practical Nursing

Confederation College

Diploma - Office Administration

Academy For Technical Education And Vocational
PAMELA CARLSON