Pameena Sivalingam
Markham,ON
Summary
Proactive Financial Controller with extensive experience in accounting, financial planning, and cash flow management. Adept at handling business accounts, providing expert cash management guidance, and fostering strong customer relationships. Skilled in Microsoft Office, ensuring accurate transactions and assisting clients with banking needs.
Overview
7
7
years of professional experience
Work History
Financial Controller
Sparkasse Bank
02.2023 - 06.2024
- Strong accounting skills
- strong financial planning skills (forecasting,budgeting, trends)
- strong analytical skills, logical thinking
- Target and deadline oriented, reliable personality
- Advanced practical working knowledge in Microsoft Office (especially Excel)
- Reduced operating costs through meticulous budget management and cost analysis.
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Prepared accurate financial reports and monthly statements for accounts receivable.
Small Business Banker
Sparkasse Bank
06.2022 - 01.2023
- Responsible for all business accounts between ten to fifty thousand Euro.
- Helped them with loans and helped to get the appropriate products for their business needs.
- Provided expert guidance on cash management services to optimize clients'' daily operations and liquidity management.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Cross-sold credit cards, loans and other bank products.
Bank Teller
Sparkasse Bank
07.2021 - 05.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Sold and cross-sold bank products to new and existing customers.
Administrative Assistant
Casana GmbH
03.2018 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Cashier
Marktkauf Scheck In
03.2017 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor Professional of Business -
ILS Hamburg
Hamburg, GermanyBanking Professional -
Sparkasse Bensheim
Bensheim, GermanyHigh School Diploma -
Helen-Keller-Schule
Weinheim, GemanySkills
- Internal Controls
- Cash Flow Management
- Time Management
- Organizational skills
- Team building
- communication skills
- Multitasking
- Problem-solving abilities
- Fluent German skills
- strong excel skills
Languages
English
Professional Working
German
Full Professional
Tamil
Native or Bilingual
Timeline
Financial Controller
Sparkasse Bank
02.2023 - 06.2024
Small Business Banker
Sparkasse Bank
06.2022 - 01.2023
Bank Teller
Sparkasse Bank
07.2021 - 05.2022
Administrative Assistant
Casana GmbH
03.2018 - 07.2018
Cashier
Marktkauf Scheck In
03.2017 - 02.2018
Bachelor Professional of Business -
ILS Hamburg
Banking Professional -
Sparkasse Bensheim
High School Diploma -
Helen-Keller-Schule
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