Pam Kilburn

www.rubymaerose.etsy.com

• Online sales (Etsy): photographing, editing, listing, communications, customer service, shipping and handling, stock organization.
• Historical knowledge of clothing: identifying era, fiber content, measuring and describing clothing with accuracy, knowledge and expertise of cleaning 100 year old clothing.
• Finances: bookkeeping, accounting, budgeting.
• Seamstress: era appropriate repairs and conservation, reverse alterations, industrial sewing machine and serger experience, industrial leather machine experience.
• Picking & Buying: public dealings.
• Social media: communications, photo curation, online sales.

• Customer service and cashier including both opening and closing duties.

• Senior sales associate: customer service, cashier, steaming & tagging, pricing, sales targets, payroll, cash outs, accounting, sales training, merchandising, delegating tasks.
• Online sales Etsy & Ebay: photographing, editing, listing, communications, customer service.
• Historical knowledge of clothing: identifying era, fiber content, measuring and describing clothing with accuracy.
• Seamstress: era appropriate repairs, tailoring, alterations, industrial sewing machine and serger experience, industrial leather machine experience.
• Picking & Buying: raghouse and public dealings.

• Customer service, merchandising, cashier, returns/exchanges/in store transfers, framing, archiving, shipping & receiving, teaching classes, inventory.
• Maintain Opus’ sale philosophy: Honesty and Fairness in all dealings

• Customer service, scheduling, merchandising, teaching classes, inventory, cashier, training, cash outs.

• Designed and arranged floral displays for various occasions, enhancing customer satisfaction and store aesthetics.
• Provided excellent customer service by assisting clients in selecting appropriate floral arrangements for events.
• Maintained fresh inventory through proper rotation, storage, and display methods.
• Ensured store cleanliness, safety and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
• Nurtured flowers to maintain quality and promote longevity.

• Online customer service, photographing, editing, listing, historical clothing knowledge, era appropriate sewing repairs.

• Photographing, editing, listing, historical knowledge of turquoise jewelry & semi precious stones/metals.