Pam Kardash

RDA/Receptionist/ Float

Albert Park Dental Clinic

10.2024 - Current

Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Maintained confidentiality of information regarding clients and company.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled cash transactions and maintained sales and payments records accurately.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.