Pam Kardash
Balgonie,SK
Summary
Dynamic and results-oriented professional with extensive experience at Albert Park Dental Clinic, excelling in customer relations and schedule management. Demonstrated ability to enhance client satisfaction and streamline appointment systems, showcasing strong organizational and interpersonal skills. Proven track record in improving office efficiency and maintaining high levels of confidentiality.
Overview
1
1
Certification
Work History
RDA/Receptionist/ Float
Albert Park Dental Clinic
10.2024 - Current
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Level 2 Dental Assistant - Dental Assistant
Sask Poly Tech
Regina, SK06.2001
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Greeting and Seating Clients
- Data inputting
- File Management
- Schedule Management
- Multitasking and prioritization
- Positive and professional
- Relay hearing-impaired calls
- Punctual and Reliable
- Courteous and Professional
- Supply Ordering
Languages
English
Full Professional
Certification
Current CPR
WHMIS
Sterilization updated
Timeline
RDA/Receptionist/ Float
Albert Park Dental Clinic
10.2024 - Current
Current CPR
WHMIS
Sterilization updated
Level 2 Dental Assistant - Dental Assistant
Sask Poly Tech
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