Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Palwinder Singh

Surrey,BC

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Route Service Representative

UniFirst
01.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient route service deliveries.
  • Increased company revenue by upselling additional products and services to clients during visits.
  • Maintained strong relationships with customers through effective communication and problem-solving skills.
  • Ensured accurate invoicing and billing for all clients, streamlining the payment process.
  • Managed inventory of products on delivery trucks, ensuring proper stock levels for client needs.
  • Improved route efficiency by analyzing travel patterns and adjusting routes accordingly.
  • Provided exceptional customer service, resolving issues promptly to maintain positive client relationships.
  • Spearheaded efforts to secure new clients, expanding the company''s presence in the market.

Assistant Manager

7 Eleven Store
04.2020 - 12.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Delivery Driver

E-com Logistics
10.2021 - 03.2022
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Security Officer

Optimum Security
08.2020 - 09.2021
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Education

Associate of Arts -

University Canada West
Vancouver, BC
06.2021

Skills

  • Effective Communication
  • Reliability
  • Problem Solving
  • Physical Stamina
  • Multitasking
  • Conflict Resolution
  • Attention to Detail
  • Customer Service Excellence
  • Decision Making

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Certification

  • Dispatcher

Additional Information

Class 4 License Holder.

Timeline

Route Service Representative

UniFirst
01.2023 - Current

Delivery Driver

E-com Logistics
10.2021 - 03.2022

Security Officer

Optimum Security
08.2020 - 09.2021

Assistant Manager

7 Eleven Store
04.2020 - 12.2022

Associate of Arts -

University Canada West

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Palwinder Singh