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Results-driven Restaurant Manager with flair for transforming underperforming teams into top performers. Self-motivated professional with an exemplary career within hospitality spanning the last 11 years including Radisson Group, fine dining restaurants like Kutir & Manthan and Aida Cruises owned by Carnival Corporation Plc. Utilising my passion for hospitality and customer service, I have achieved numerous promotions into roles of progressive responsibility. I am a seasoned professional that has worked his way up through the ranks across numerous responsibilities - bartender, guest services and food and beverage operations. As a net result, I bring all round capability within hospitality, as well as the ability to identify and implement improvements that enhance productivity, engage employees, and transform customer experience. My expertise & strategic planning capabilities is reflected in the excellent track record of service improvements and incremental revenue generation, in every role I have held to date.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Experienced with managing customer interactions and inquiries, ensuring high level of satisfaction. Utilizes strong communication and problem-solving skills to address and resolve issues promptly. Track record of maintaining customer-focused approach, enhancing service quality and client retention.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Dynamic and results-driven professional with extensive experience in team management and customer engagement. At Joe Daniel's, I optimized inventory control, reducing waste significantly while training staff to enhance service quality. Proven ability to foster collaborative environments and implement innovative solutions in fast-paced settings.

Palwinder Kaur

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Restaurant Manager

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Restaurant Manager

Bachelor of Science - Bsc.lab

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