Experienced professional bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
03.2023 - Current
Contributed to team success by completing jobs quickly and accurately.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted with inventory counts and stocking of merchandise.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier
Jerusalem Shawarma
01.2023 - 03.2023
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Used POS system to enter orders, process payments and issue receipts.
Customer Service Representative
Opportunity Bank
01.2021 - 05.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Participated in team meetings and training sessions to stay informed about product updates and changes.