Summary
Overview
Work History
Education
Skills
Timeline
Generic

PALVY BADHAN

Edmonton,Alberta

Summary

Experienced professional bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

3
3
years of professional experience

Work History

Team Member

Tim Hortons
03.2023 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Cashier

Jerusalem Shawarma
01.2023 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.

Customer Service Representative

Opportunity Bank
01.2021 - 05.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Business Administration - Accounting

SOUTHERN ALBERTAINSTITUTE OF TECHNOLOGY
Calgary, AB
05.2025

Skills

  • Microsoft SharePoint
  • Engaging with Diverse Customers
  • Meeting Sales Goals
  • Peer Relationships
  • Call Center Operations
  • Administrative Oversight
  • Client Relationships

Timeline

Team Member

Tim Hortons
03.2023 - Current

Cashier

Jerusalem Shawarma
01.2023 - 03.2023

Customer Service Representative

Opportunity Bank
01.2021 - 05.2022

Business Administration - Accounting

SOUTHERN ALBERTAINSTITUTE OF TECHNOLOGY
PALVY BADHAN