Summary
Overview
Work History
Education
Skills
Certification
Languages
Activities
References
Timeline
Generic

PALVI MODI

Mississauga,Canada

Summary

Dynamic office administrator with extensive experience in multitasking and issue resolution, consistently ensuring smooth daily operations. Proficient in personal time management, adept at managing phone switchboard activities, greeting visitors, and addressing staff requests efficiently. Known for fostering a friendly and welcoming office environment through a respectful and positive demeanor. Career aspirations include further enhancing administrative processes to improve team productivity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Administrator

VN Solutions
Mississauga, Canada
04.2022 - Current
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more
  • Processed orders accurately and efficiently in accordance with company policies
  • Identified opportunities for process improvement within the customer service department

Customer Service Cashier

India Bazaar
Etobicoke, CA
10.2021 - 04.2022
  • Processed credit card transactions accurately and efficiently
  • Resolved customer complaints in a professional manner
  • Assisted customers with locating merchandise within the store
  • Answered customer inquiries and provided accurate information regarding products and services

Education

International Business Management - Business Management

Niagara College
Toronto, ON
04.2023

Agri. Business Management - Business Management

Fanshawe College
London, ON
05.2022

Bachelor of Science - Agriculture

Govt. Mohindra College
Patiala, Punjab, IN
05.2020

Skills

  • Customer Needs Assessment
  • Customer Relationship Management
  • Troubleshooting
  • Account Management
  • Returns processing
  • Appointment Coordination
  • Feedback Analysis
  • Exceptional written and verbal communication skills
  • Conflict resolution
  • Decent familiarity with Microsoft Office
  • Data analysis skills

Certification

Certificate of International Logistics, 03/24/23

Languages

  • Punjabi, First Language
  • English, C2 Proficient
  • Hindi, C1 Advanced

Activities

  • Public Speaking
  • Learning New Languages
  • Problem Solving Games
  • Reading books

References

Simranjit Kaur

Employee ID at RBC: 385208459

Timeline

Office Administrator

VN Solutions
04.2022 - Current

Customer Service Cashier

India Bazaar
10.2021 - 04.2022

International Business Management - Business Management

Niagara College

Agri. Business Management - Business Management

Fanshawe College

Bachelor of Science - Agriculture

Govt. Mohindra College

Similar Profiles

CREATE PROFILE
PALVI MODI