Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Paloma Valeria Ayala Velez

La Puente

Summary

skilled at building rapport and explaining policy options clearly to support client retention. Uses empathy and persuasive communication to convert leads through social outreach and thoughtful follow-up. Seeks to expand a regional book of business while mastering underwriting and compliance.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Waitress Trainee

La Lotería taqueria
Rocky Mount
11.2025 - 02.2026
  • Assisted servers in delivering food and beverages to customers.
  • Maintained cleanliness of dining area and tables throughout shifts.
  • Supported team members during busy service periods to enhance efficiency.

Office Assistant

Delgado General
Memphis
01.2024 - 05.2025

•I managed the company's daily reports, organizing them by date and corporate entity.

•I handled the company's expense accounting.

•I was responsible for drafting important letters and notices, as well as organizing paperwork related to expenses, insurance, and notices, and ensuring that blueprints were obtained on time.

Education

Bachelor of Aviation - Stewardess

Southwest Community College
Memphis, Tennessee
08.2024 - 05.2026

Skills

  • Customer service
  • Team collaboration
  • Office management
  • Time management

Languages

English
Professional
A1
Spanish
Native/ Bilingual
A1

Timeline

Waitress Trainee

La Lotería taqueria
11.2025 - 02.2026

Bachelor of Aviation - Stewardess

Southwest Community College
08.2024 - 05.2026

Office Assistant

Delgado General
01.2024 - 05.2025
Paloma Valeria Ayala Velez