PALOMA BELTRAN
Quality Assurance Specialist
Pacoima
Summary
Detail-oriented and dependable Receiving & Returns Inspector with hands-on experience in quality assurance, customer support, and regulatory compliance. Skilled in inspecting returned materials for compliance with Health Physics and ISO standards, logging and tracking shipments using ERP systems and Excel, and providing timely support to customers and internal departments. Known for being the go-to team member for return inquiries, documentation, and cross-functional coordination. Certified in Measurement & Inspection and DOT Class 7 shipping. Strong communicator with a proven ability to balance technical accuracy with excellent service.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Receiving Inspection Technician
Eckert & Ziegler Isotope Products
01.2022 - Current
- Conduct detailed inspections of returned sources for disposal and returned components, ensuring full compliance with Health Physics standards and return documentation requirements.
- Verify part numbers, serial numbers, quantities, revisions, and other key details against packing lists and ERP records.
- Receive and log all incoming shipments using Excel and ERP systems; assist with coordinating packing list verification and processing across departments.
- Enter accurate data related to returns, receipts, and inspections into the ERP system, ensuring consistency and traceability.
- Prepare and send customer return acknowledgment receipts; respond to customer inquiries related to returns and documentation in a timely, professional manner.
- Frequently serve as the primary point of contact for customers, providing excellent support and problem-solving to address urgent issues, clarify return procedures, and facilitate resolutions across teams.
- Support Quality Assurance by performing backup inspections, including engraving legibility verification Previously served as the lead for engraving inspections before taking on increased responsibilities in receiving and customer support.
- Maintain a clean, organized, and safety-compliant environment in receiving and packaging areas.
- Collaborate cross-functionally with the Quality and Customer Service departments to resolve discrepancies and continuously improve operational efficiency.
Receiving Inspector
B & B Manufacturing
06.2018 - 08.2021
- Performed inspection and verification of incoming materials, including raw materials, hardware, and outside-processed parts, to ensure compliance with purchase orders and blueprint specifications
- Validated critical information such as part numbers, quantities, heat lot codes, serial numbers, revisions, and key dimensions against engineering drawings and purchase order requirements
- Reviewed and approved incoming material certification packages, including packing lists, certificates of conformance (COCs), mill test reports, and outside processing (OSP) certifications to confirm material traceability and regulatory compliance
- Conducted dimensional inspections using precision tools such as calipers, micrometers, block gauges, optical comparators, and indicators to verify conformance to engineering tolerances
- Inspected incoming OSP products and documented any discrepancies through Nonconformance Material Reports (NCMRs), initiating quality review processes when needed
- Collaborated with internal departments including QA, purchasing, and engineering to resolve receiving discrepancies and improve supply chain quality
- Maintained detailed inspection records and ensured accurate data entry to support quality audits and production traceability
- Demonstrated thorough understanding of quality control standards, material verification procedures, and documentation review within a regulated aerospace/manufacturing environment
Final QA Inspector – Aircraft Components
B & B Manufacturing
06.2018 - 08.2021
- Performed detailed inspections of aircraft components to ensure 100% compliance with engineering blueprints, manufacturing specifications, and FAA regulatory standards
- Interpreted and analyzed engineering drawings, CAD models, and technical documentation to verify dimensional and structural accuracy
- Applied GD&T principles using high-precision measuring tools such as calipers, micrometers, height gauges, and digital indicators to inspect complex machined parts
- Conducted thorough visual inspections to identify surface irregularities such as scratches, dings, or material defects prior to product release
- Completed and reviewed all documentation for inspection results, ensuring accuracy and compliance with both internal protocols and external customer expectations
- Utilized borescope inspection techniques for internal, non-visible features of critical aircraft parts to detect wear, misalignment, or defects
- Supported new product development by participating in quality meetings focused on engineering changes and production process improvements
- Collaborated closely with engineering, production, and quality teams to troubleshoot non-conformances and provide feedback for corrective actions
- Maintained accurate records in internal databases, generated quality reports in Excel, and ensured traceability of inspection outcomes for audit readiness
- Demonstrated strong attention to detail, consistency, and adherence to safety and quality standards, contributing to reduced rework rates and improved production flow
- Actively supported continuous improvement initiatives by identifying opportunities to optimize inspection procedures and reduce process variability
Front Office Administrator
N.C.W.C
01.2016 - 06.2018
- Handled daily inbound calls to direct inquiries, respond to customer questions, and schedule appointments with accuracy and professionalism
- Maintained and updated business records and digital files to ensure organized, accurate, and easily accessible information
- Drafted and formatted reports, letters, emails, and other business documents using Microsoft Office tools
- Opened, sorted, and distributed incoming correspondence, including emails and faxes, to appropriate departments or personnel
- Operated standard office equipment such as fax machines, copiers, and scanners efficiently to support day-to-day functions
- Entered and processed data for internal reports, tracking systems, and client communications as needed
- Provided clear, consistent communication with both clients and team members to ensure timely follow-ups and service
- Demonstrated strong attention to detail while managing multiple administrative tasks in a fast-paced environment
- Utilized basic computer skills to support scheduling, documentation, and internal communication systems
- Prepared and submitted billing statements and credit requests to appropriate departments
- Collaborated with team members on special projects, organizing records and resources to meet deadlines and expectations
- Updated accounts payable and receivable entries to maintain accurate and up-to-date financial records
Production Line Coordinator
Health-Ade Kombucha
08.2014 - 01.2016
- Led daily operations on the main production line for a tea and kombucha manufacturing company, ensuring production targets were consistently met
- Supervised and managed a team of 15–30 production line employees, providing clear direction and support throughout each shift
- Delegated tasks and guided team members through standard operating procedures and daily production workflows
- Maintained accurate inventory counts of materials and finished goods to support production planning and minimize downtime
- Performed quality assurance checks on product labeling, packaging, and outbound shipments to ensure compliance with company standards
- Operated and maintained various production machinery to ensure efficiency and product consistency
- Brewed tea and prepared product compounds according to precise formulas and safety standards
- Acted as the primary liaison between employees and the Director of Operations, communicating updates, resolving issues, and ensuring smooth workflow across departments
Education
High School Diploma -
San Fernando High School
San Fernando, CAAssociate of Science - Computer Science
Santa Monica College
Santa Monica, CA 05.2001 -
Skills
- Microsoft Excel (Proficient), Microsoft Outlook & Word
- ERP Systems
- SQL (Basic)
- Agile Methodologies
- Calipers, Micrometers, Optical Comparator
- Conduct receiving inspections per ISO 9001 / ISO 13485 standards
- DOT Class 7 Certified for hazardous material handling
- Strong attention to detail and measurement accuracy
- Experienced in ERP data entry and inventory tracking
- Knowledge of ALARA and radiological safety procedures
- Clear, professional communication with cross-department teams
- Reliable, organized, and able to manage multiple priorities
Certification
Excel – Intermediate Proficiency
Timeline
Measurement Tools & Tolerance Verification
03-2025
Receiving Inspection Technician
Eckert & Ziegler Isotope Products
01.2022 - Current
Excel – Intermediate Proficiency
06-2019
Blueprint & Specification Interpretation
06-2019
Receiving Inspector
B & B Manufacturing
06.2018 - 08.2021
Final QA Inspector – Aircraft Components
B & B Manufacturing
06.2018 - 08.2021
Front Office Administrator
N.C.W.C
01.2016 - 06.2018
Production Line Coordinator
Health-Ade Kombucha
08.2014 - 01.2016
Associate of Science - Computer Science
Santa Monica College
05.2001 -
High School Diploma -
San Fernando High School
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