Palmira Manterola
Santa Clara
Summary
Highly experienced in the cabin cleaning industry with a strong focus on maintaining cleanliness standards and providing optimal customer service. Previous roles involved meticulous sanitization of aircraft interiors, swift completion of tasks within set timelines, and effective collaboration with team members to ensure efficiency. Demonstrated strengths include adaptability to varying work schedules, keen attention to detail, and commitment to upholding safety regulations. Consistently contributed to enhancing passenger experience through maintenance of clean and welcoming cabin environments.
Tidy Aircraft Cleaner offering superb organizational and cleaning skills. Reliable and responsible with commitment to meticulously cleaning interior and exterior of aircrafts. Efficient and communicative with high level of integrity.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work History
Cabin Cleaning Agent
Pacific Aviation
Burlingame
05.2025 - Current
- Inspected aircraft cabins for cleanliness and compliance with safety standards.
- Operated cleaning equipment to maintain high hygiene levels in passenger areas.
- Coordinated with crew members to ensure timely cabin readiness before flights.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Housekeeper
Merry Maids
Campbell
04.2018 - 08.2025
- Cleaned residential properties using effective techniques and high-quality cleaning supplies.
- Organized cleaning schedules to ensure timely service delivery and customer satisfaction.
- Maintained inventory of cleaning supplies, ensuring adequate stock for daily operations.
- Assisted in training new staff on proper cleaning methods and safety protocols.
- Communicated with clients to understand specific cleaning needs and preferences.
- Performed thorough inspections to ensure cleanliness and adherence to company standards.
- Collaborated with team members to enhance overall service quality and efficiency.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Responded to requests from guests regarding housekeeping needs.
Housekeeper
Bay Club
Campbell
01.2012 - 09.2017
- Cleaned residential properties using effective techniques and high-quality cleaning supplies.
- Organized cleaning schedules to ensure timely service delivery and customer satisfaction.
- Maintained inventory of cleaning supplies, ensuring adequate stock for daily operations.
- Communicated with clients to understand specific cleaning needs and preferences.
- Performed thorough inspections to ensure cleanliness and adherence to company standards.
Education
CECITE
Mexico , MxSkills
- Aircraft inspection
- Cleaning procedures
- Safety compliance
- Equipment operation
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Communication skills
- Training support
- Respectfulness
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cabin Cleaning Agent
Pacific Aviation
05.2025 - Current
Housekeeper
Merry Maids
04.2018 - 08.2025
Housekeeper
Bay Club
01.2012 - 09.2017
CECITE