Pallvi Salaria
Surrey,Canada
Summary
- Skilled in customer service and administration with a strong attention to detail
- Proficient in MS Word and PowerPoint; Knowledge of Excel, Outlook
- Team Player, Customer Focus, Reliable, Detail Oriented, Creative
- Fluent in English, Punjabi and Hindi
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Kesari Indian Sweets
06.2023 - 11.2024
- Manage staff schedules and support employees to maintain smooth operations
- Resolve customer complaints to ensure satisfaction
- Oversaw daily operations, including food preparation and service quality
- Ensure cleanliness and hygiene standards
- Reported operational updates and suggestions for management
Marketing Executive
Tons and Tobs, Kerala English Academy
07.2022 - 03.2023
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets
- Launched Marketing activities for new product lines and market penetration
- Identified value proposition and key messages for company marketing campaigns
- Onboarded new customers efficiently by developing database listings, uploading information and defining related lists
Teacher
KRB Premier Senior Secondary School
11.2021 - 07.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Education
Master of Business Administration -
University Canada West
Vancouver, B.C09.2024
Bachelor of Arts - Cultural, Social and Political Thought
Gurunanak Dev University
09.2021
Skills
- Strong communication skills
- Problem-solving and conflict resolution
- Sales and upselling techniques
- Team collaborations
- Customer Relations management
- Multitasking and time management
- Cash handling and POS systems
- Professional phone and email etiquette
Certification
Basic Security License
Languages
English
Full Professional
Timeline
Restaurant Supervisor
Kesari Indian Sweets
06.2023 - 11.2024
Marketing Executive
Tons and Tobs, Kerala English Academy
07.2022 - 03.2023
Teacher
KRB Premier Senior Secondary School
11.2021 - 07.2022
Bachelor of Arts - Cultural, Social and Political Thought
Gurunanak Dev University
Basic Security License
Master of Business Administration -
University Canada West
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