Pallvi

• Provide fast, friendly, and accurate customer service at the counter, drive-thru, and front-of-house, ensuring a positive dining experience for every guest.
  • Accurately take and process orders using POS systems while handling cash, card, and digital payments.
  • Prepare and assemble menu items according to McDonald’s quality, safety, and hygiene standards.
  • Maintain cleanliness and organization in dining areas, kitchen stations, and service counters in compliance with food safety regulations.
  • Manage high-volume rush hours efficiently by multitasking between taking orders, preparing food, and assisting teammates.
  • Handle customer concerns and complaints professionally, offering quick solutions to maintain satisfaction.
  • Restock inventory, condiments, and supplies to ensure smooth operations during all shifts.
  • Follow operational procedures for opening, closing, and shift changeovers.
  • Assist in training and onboarding new team members to company standards.
  • Work collaboratively with team members and supervisors to achieve daily service and sales targets.
  • Adhere to all workplace safety policies and guidelines to prevent accidents and ensure a safe environment.

• Delivered customized beauty consultations and makeup services tailored to individual client needs and preferences.
  • Achieved and consistently exceeded monthly sales targets through strategic upselling of salon treatments and retail products.
  • Designed and recommended personalized skincare routines using herbal and natural formulations to enhance client results.
  • Performed a full range of cosmetology services including facials, hair treatments, waxing, threading, manicures, and pedicures.
  • Provided expert advice on product selection, ensuring clients understood proper usage and benefits.
  • Maintained a clean, sanitized, and welcoming work environment in strict compliance with health and safety regulations.
  • Supported salon merchandising by creating attractive product displays to promote seasonal offers and new launches.
  • Built strong, lasting client relationships resulting in a high percentage of repeat and referral business.

• Provided exceptional customer service by offering personalized beauty consultations and product recommendations tailored to client needs.
• Assisted clients with skincare, haircare, and makeup product selection, ensuring optimal results and satisfaction.
• Managed inventory levels, conducted stock checks, and maintained organized product storage for efficient operations.
• Created and maintained visually appealing retail displays to highlight seasonal promotions and best-selling products.
• Accurately processed cash, credit, and return transactions while adhering to company policies.
• Ensured a clean, hygienic, and welcoming salon environment in line with health and safety standards.
• Supported salon sales growth through effective upselling and cross-selling of products and services.