Pallavi Talwar
Sarnia,Canada
Summary
Dedicated and detail-oriented cashier with strong experience in handling high-volume cash transactions, resolving customer inquiries, and maintaining accuracy in fast-paced retail environments. Skilled in balancing registers, preventing discrepancies, and providing friendly, efficient service. Eager to apply business knowledge and customer service skills to contribute to a trusted credit union, while supporting members’ financial needs and fostering strong community relationships.
Overview
2
2
years of professional experience
Work History
Team Member
Subway
Sarnia, Canada
04.2025 - Current
- Greet customers warmly, take orders, and process payments accurately using POS systems.
- Handle cash, debit, and credit transactions while balancing the cash register at shift end.
- Assist customers with inquiries, menu options, and promotional offers to enhance satisfaction.
- Maintain and organize checkout area to support a smooth customer experience.
- Work collaboratively with team members to ensure efficient store operations.
- Follow company policies and standards to maintain compliance and safety.
- Use digital tools and mobile ordering systems to process online and app-based transactions.
Senior Team Member
Chick Fil-A
Windsor, Canada
01.2024 - 04.2025
- Handled customer inquiries, resolved issues, and ensured high levels of satisfaction in a fast-paced environment.
- Coordinated with team members to ensure timely and error-free service.
- Maintained records, processed transactions, and supported daily operational tasks.
Education
Diploma - Canadian Business
St. Clair College of Applied Arts and Technology
Windsor, ON04.2025
Commerce Graduate -
SP Prime Senior Secondary School
Punjab, India03.2022
Skills
- Building client relationships
- Resolving inquiries and complaints
- Managing high-volume transactions
- Attention to detail in financial records
- Knowledge of basic accounting and bookkeeping
- Multilingual customer support (English, Hindi, Punjabi)
Accomplishments
- Earned promotion as a senior team member within just four months.
- Received scholarship in recognition of outstanding academic performance.
- Consistently recognized by management as employee of the month, spotlighted on company social media for exemplary service and teamwork.
Timeline
Team Member
Subway
04.2025 - Current
Senior Team Member
Chick Fil-A
01.2024 - 04.2025
Diploma - Canadian Business
St. Clair College of Applied Arts and Technology
Commerce Graduate -
SP Prime Senior Secondary School