Summary
Overview
Work History
Education
Skills
Certification
Additional Info
Timeline
Generic

Pallavi Sharma

Brampton,ON

Summary

Dedicated security guard with experience in maintaining safety through CCTV monitoring and incident management. Proven ability to handle customer inquiries and complaints professionally, ensuring a secure environment while delivering exceptional service.

Overview

3
3
Certifications

Work History

Security Guard

Torcon Security Services
Toronto, Ontario
  • Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
  • Checked the identification of people entering and exiting the facility to eliminate unauthorized visitors.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Responded promptly to alarms and incidents, ensuring proper protocols were followed.

Sales Associate

Winners
Brampton, Ontario
  • Operated cash register, processing transactions accurately and efficiently.
  • Handled customer inquiries, resolving issues promptly and professionally.
  • Answered incoming telephone calls to provide store, products and services information.
  • Managed inventory by restocking shelves and tracking product availability.

Customer Service Representative

IO Solutions
Montreal, Quebec
  • Handled a high volume of calls while maintaining professional communication standards.
  • Managed customer complaints by following established protocols effectively.
  • Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate assistance.
  • Collaborate with cross-functional teams, including sales, back office, and technical support, to resolve complex issues.

Education

Business Administration: Sales And Marketing

Herzing College
Montreal, QC

Commerce

DAV School
India

Skills

  • CCTV Monitoring & Surveillance
  • Visitor Management & Registration
  • Incident Reporting & Documentation
  • Customer Service & Professional Communication
  • Microsoft Office
  • Time Management
  • Attention to Detail
  • Honest and Ethical

Certification

CPR Certificate

Additional Info

  • Legally authorized to work in Canada (PR)
  • Availability: Full-time
  • Comfortable with 8, 10, 12-hour day shift
  • Reliable, Punctual and Eager to learn

Timeline

Security Guard

Torcon Security Services

Sales Associate

Winners

Customer Service Representative

IO Solutions

Business Administration: Sales And Marketing

Herzing College

Commerce

DAV School
Pallavi Sharma