Pallavi Sharma
Edmonton,Alberta
Summary
• 8+ years goal-oriented Human Resources experience in organizations poised for growth.
• Prioritize candidate/employee experiences and harness innovative best practices in recruiting, assessment and retention to meet organizational personnel needs.
• Experience managing various stakeholders and their competing priorities and delivering consistently high levels of service.
• Aligns HR strategy to high priority business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Human Resources
DIGIMANTRA LABS
05.2021 - 07.2023
- Led company expansion in India and Dubai by implementing best practices in high-volume recruitment (company grew 10-fold within 8 years from 15 to 150 employees), employee onboarding and strategic planning
- People management of 7+ Human Resources professionals
- Data analysis and reporting to the CEO & VP with detailed insights of HR’s solutions/initiatives to support organizational decision making, maximize operational efficiencies and align with workforce management principles
- Focused on continuous improvements of SOP (Standard Operating Process) and new employee initiatives program that encompassed an extended health plan, Employee Assistance Program (EAP), and talent development programs in the form of learning sessions, workshops, and seminars
- Served as Presiding Officer for POSH (Prevention of Sexual Harassment) Committee; whose mandate was to protect female employees from Sexual Harassment in the workplace
- Performed Senior HRBP role for all the verticals Town hall Meetings, 1:1 Connects, Leadership Connects, Grievance Handling, Change Management, Exit Process, Employee Engagement, PIPs, PMS etc
- Budgeting and forecasting for workforce training & mentoring, employee engagement, and annual meetings along with the finance team.
Human Resources Manager
DIGIMANTRA LABS
12.2015 - 04.2021
- Staff supervision of 2 person HR team
- HRIS/HRMS administrator - collaborated with onboarding teams to migrate employee data, create workflows and train employees on how to use the applications
- Responsible for reviewing business processes and monitoring company policies to ensure compliance with regulatory requirements
- Employee Relations - managed employee complaints/inquiries and ensured adherence to proper grievance policy
- Successfully facilitated resource deployment through monthly meetings with department heads to identify and address any talent gaps
- Prepared payroll payout reports for accountant.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
HR Recruiter
LAVYA ASSOCIATES HR Services
12.2014 - 12.2015
- In 1 year, hired 50+ candidates for finance and insurance sector clients
- Commended by Team Lead for successfully achieving monthly hiring targets
- Sourced applicants using Monster, indeed, LinkedIn Recruiter and Naukri job boards; including headhunting passive candidates
- Interviewed candidates with hiring managers and independently proceeded post-interview through hire and onboarding stages with successful candidates
- Performed background verifications to limit client liability of poor hires.
Education
Business Analysis & Professional Communication Certificate -
MacEwan University
Edmonton, AB07.2024
Masters Business Administration (MBA) in Human Resources -
Lovely Professional University
India04.2018
Bachelor of Computer Science - Computer Science And Programming
Khalsa College
India04.2014
Skills
- Strategic Alignment
- Leadership Training and Development
- Employee Relations
- ATS & HRIS
- High-volume Recruiting
- Human Resources Operations
- Teamwork and Collaboration
Certification
- Certified HR Business Partner - Middle Earth HR (HRCI & SHRM Approved provider)
- Certified Performance & Competency Developer - Middle Earth HR (HRCI & SHRM Approved provider)
- Prevention of Sexual Harassment at Workplace (POSH) Certificate - TUV SUD
- Learning Management System (LMS) Certificate - Middle Earth HR (HRCI & SHRM Approved provider)
Awards
- Received 'Long Service' Award in 2023- DigiMantra Labs.
- Received “Excellence in Leadership” Award in 2023- DigiMantra Lab.
- Received 'Employee of the Year' in 2019- DigiMantra Labs.
Technical Skills
- Zoho Recruit (ATS)
- Trello
- Basecamp
- Slack
- Visio
- Canva
- Zoho People (HRMS)
- Keka (HRIS)
- Freshworks CRM
- MS Office including Teams
- Skype
- Zoom
Timeline
Head of Human Resources
DIGIMANTRA LABS
05.2021 - 07.2023
Human Resources Manager
DIGIMANTRA LABS
12.2015 - 04.2021
HR Recruiter
LAVYA ASSOCIATES HR Services
12.2014 - 12.2015
Business Analysis & Professional Communication Certificate -
MacEwan University
Masters Business Administration (MBA) in Human Resources -
Lovely Professional University
Bachelor of Computer Science - Computer Science And Programming
Khalsa College
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