Karan Chawla
Brampton,ON
Summary
Dynamic and reliable with extensive experience at North Trans Logistics, I excel in optimizing delivery routes for efficiency and fostering strong client relationships through exceptional customer service. Skilled in navigational systems and demonstrating a steadfast commitment to safety, my proactive approach has significantly enhanced service reliability and client trust.
Overview
5
5
years of professional experience
Work History
Driver
Uber
Toronto, ON
09.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Delivery Driver Supervisor
North Trans Logistics
Mississauga, ON
07.2022 - 11.2022
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Maintained accurate records of vehicle maintenance logs, driver schedules, and delivery documentation.
- Assisted in the recruitment of new drivers by conducting interviews and evaluating driving skills.
Delivery Driver Assistant
North Trans Logistics
Mississauga, ON
03.2020 - 07.2022
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
- Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
Education
Hospitality And Tourism Management
Alpha College of Business And Technology
3405 Kennedy Road, Scarborough ON 08.2021
Grade 12 - Medical
Ryatt Bahra
04.2017
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Traffic laws knowledge
- Safety Protocols
- Vehicle Inspection
- Navigational Systems and GPS
- Relationship Building
- Passenger transportation
- Language Fluency
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Delivery Driver Supervisor
North Trans Logistics
07.2022 - 11.2022
Driver
Uber
09.2021 - Current
Delivery Driver Assistant
North Trans Logistics
03.2020 - 07.2022
Hospitality And Tourism Management
Alpha College of Business And Technology
Grade 12 - Medical
Ryatt Bahra