Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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PALLAVI MORYANI

Toronto,ON

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

3
3
years of professional experience

Work History

Client Servicing Associate

One Hand Clap
04.2023 - 12.2023

Brands: Bumble, Botim, Swiggy

  • Oversaw daily operations, ensuring smooth communication between the agency and its clients.
  • Marketing and advertising initiatives were carried out in order to meet client objectives.
  • In evaluating creative, analyzing campaign performance metrics, and fine-tuning strategies, demonstrated a strong commitment to precision and detail, consistently ensuring exceptional service quality
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Contributed significantly to campaign success while gaining invaluable experience in client service, brand management, and the marketing industry
  • Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.

Account Executive

Contract Advertising
11.2021 - 11.2022

Brands: UTI Banking, Mondelez, Shoppers Stop (Retail)


  • Meet and liaise with clients to discuss and identify their advertising requirements
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Handle budgets, manage campaign costs, and invoice client
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Client Servicing Intern

WATConsult
06.2021 - 09.2021

Brands: SBI Bank, Discovery Plus India


  • Maintained detailed records of client interactions, ensuring accurate account management and efficient followups.
  • Managed day-to-day communications with clients effectively, maintaining a clear line of contact throughout projects.
  • Identified opportunities for upselling additional services or products based on thorough understanding of the clients'' goals and challenges.

Account Management Intern

Indigo Consulting, Pubilics Groupe
11.2020 - 05.2021

Brands: L'Oréal Paris, NYX Cosmetics


  • Social content Identification and bank curation for NYX Cosmetics.
  • Supported account management team in tracking and analyzing key performance indicators for ongoing projects.
  • Maintained detailed records of client interactions using CRM software, improving overall efficiency and organization within the team.
  • Worked collaboratively with sales team to identify and target market opportunities.

Education

PG Diploma - International Business Management

George Brown College
Toronto, ON
01.2024

Bachelor's of Commerce -

H.R. College of Commerce & Economics
10.2020

Digital Marketing

IIDE
01.2020

Skills

  • Time managerial skills
  • Versatile Worker
  • Customer Service Orientation
  • Attention to Detail
  • Sprinklr (CRM software)
  • Microsoft Office Experience (Word, Excel, PowerPoint)
  • QuickBooks Experience
  • Office Budgeting
  • Google Keyword Tool
  • Way Web Advertising
  • Analytics and Reporting
  • Account and Community Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Client Servicing Associate

One Hand Clap
04.2023 - 12.2023

Account Executive

Contract Advertising
11.2021 - 11.2022

Client Servicing Intern

WATConsult
06.2021 - 09.2021

Account Management Intern

Indigo Consulting, Pubilics Groupe
11.2020 - 05.2021

PG Diploma - International Business Management

George Brown College

Bachelor's of Commerce -

H.R. College of Commerce & Economics

Digital Marketing

IIDE
PALLAVI MORYANI