Pallavi Kanwal
Guelph,Ontario
Summary
Well Qualified Dental Professional with 8 plus experience in Dental office . Proficient in Patient centered care and supporting Dental professionals in delivering exceptional Dental services.
Overview
12
12
years of professional experience
Work History
General Dentist Family Practice Shadow
Norfolk Dental
Guelph
05.2024 - Current
- Observed dentists during restorative and cosmetic procedures.
- Prepared materials needed for each appointment such as medications or instruments.
- Provided chair side assistance during all dental procedures as requested by dentist.
- Sterilized instruments according to established protocols before use.
Customer Service Representative(Remote)
Alorica
Brampton
10.2020 - 11.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Associate Dentist
Kumar Dental
Jalandhar
07.2012 - 03.2020
- Chairside Assistance for every dental procedures.
- Reviewed medical histories of patients prior to beginning treatment plans.
- Maintained accurate records of patient care services using electronic health records systems.
- Provided comprehensive postoperative instructions for patients following dental treatments.
- Educated patients on proper oral hygiene to promote oral health and disease prevention.
Education
Bachelor of Science - Dentistry
Baba Farid University of Health Sciences
Faridkot08-2012
Skills
- Chairside Assistance
- Knowledge of Dental instruments ,Sterilization Methods and IPAC
- Dental Office Experience
- Communication skills
- Customer service
- Call documentation skills
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
General Dentist Family Practice Shadow
Norfolk Dental
05.2024 - Current
Customer Service Representative(Remote)
Alorica
10.2020 - 11.2021
Associate Dentist
Kumar Dental
07.2012 - 03.2020
Bachelor of Science - Dentistry
Baba Farid University of Health Sciences
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