Pallavi Chaudhari
Toronto
Summary
With 18 years of experience in software development, including 10 years in leadership roles, I have a consistent track record of implementing strategic technical roadmaps that align with business goals and contribute to growth. My proficiency in a wide range of technologies, enthusiasm for building dynamic teams, and drive for advancing products underline my dedication to creating dependable and innovative solutions.
Overview
18
18
years of professional experience
Work History
Staff Engineer / Application Architect / Manager
Air Canada
08.2019 - Current
- Led the redesign and implementation of a cloud-based API solution for mobile applications, ensuring scalability, reliability, and security
- Integrated various systems like ticketing, schedules, billing, check-in, and employee profiles sync with HR systems
- Provided guidance and support to development teams in implementing integration solutions
- Collaborated with stakeholders to understand business requirements and design solutions that meet their needs
- Produced high-level and low-level diagrams to target various audiences
- Managed multiple projects simultaneously, collaborating with cross-functional teams including developers, testers, and vendors
- Actively involved in the interview process for various technical roles
- Represented Air Canada in three hackathons, winning one of them
Microsoft Technical SME
IBM
08.2016 - 08.2019
- Company Overview: IBM, Canada
- Led product development initiatives across multiple platforms, delivering robust solutions
- Actively involved in Solution Designing for new proposed IBM clients, including studying the existing client environment and providing solutions followed by estimates
- Performed code reviews and mentored junior resources to follow best coding practices
- Created courseware for budding SharePoint Learners (foundation, intermediate, and advanced users) which went live in December 2015
- Provided Microsoft Technical SME support for other accounts
- Interacted with teams facing technical issues, generated error scenarios in the Test environment, and implemented fixes
- Explained error causes and planned fixes to customers
- IBM, Canada
Microsoft Technical Lead
IBM
06.2011 - 08.2016
- Company Overview: IBM, India
- Oversaw a division of 25 software engineers, achieving a 90% project delivery success rate
- Implemented agile methodologies, shortening the product development lifecycle by 30%
- Worked closely with customers to understand requirements and prepare estimates
- Managed resource planning and project deliverable schedules
- Worked on content management, business intelligence, and reporting features
- Prepared test cases and unit tested various system modules
- IBM, India
Software Developer
Avaya India Pvt. Ltd, Verizon Data Services, ICICI
07.2006 - 08.2011
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed software for desktop and mobile operating systems.
- Designed customized solutions for proposals to potential customers.
- Participated in software field testing to verify performance of developed projects.
Education
Diploma - Computer Engineering
Dr. BATU
06.2022
Bachelor of Engineering - Computers
Pune University
06.2005
Skills
- Software Engineering Leadership
- Strategic Planning & Execution
- Large-Scale Software Architecture
- Agile & Scrum Methodologies
- CI/CD Pipeline Implementation
- Cloud Computing (AWS, Azure)
Accomplishments
- Implemented Scalable Microservices Infrastructure: Architected a microservices infrastructure that supported rapid business expansion.
- Pioneered Agile Methodology Transition: Led a company-wide initiative to shift to agile methodologies, enhancing product development speed and employee satisfaction.
- Optimized CI/CD Pipelines: Reduced deployment times by half, facilitating a smoother and more predictable release schedule.
- Cybersecurity Spotlight Champion: Awarded as Spotlight champion for the past two years.
- Budget Optimization: Expert in finding solutions to reduce costs through various methods.
- Customer Satisfaction Increase: Aligned development with corporate strategy, increasing customer satisfaction by 15%.
- IBM X Microsoft Garage: Established the Microsoft Garage for Enterprise Applications at IBM.
Languages
English
Hindi
Marathi
French
Passions
- Building Sustainable Software Solutions
- AI and Machine Learning
- Supporting DEI Initiatives
- Supporting Open Source Initiatives
- Gaining Technical Education
Certificationscourses
- TOGAF 9.0, The Open Group
- Certified Microsoft Solutions Architect, (AZ-303 Microsoft Azure Architect Technologies)
- Leadership & Management for Technical Professionals, Specialized course focusing on effective leadership techniques and management strategies within the tech sector.
Projects
- Air Canada: Developed AC Life, an internal app for employees for booking, standby list, payroll, etc. (Technologies: C# .Net, Uno platform, Azure Webjobs/Functions, SQL)
- IBM Canada Pvt. Ltd.: Integrated Salesforce with RMS – DB2 system. (Technologies: SSIS, Logic Apps, C#.Net (WCF Data Service), Azure Data Factory, OData 2.0)
- Air Canada: Developed Project Server SharePoint Sites for the Passenger Service program. (Technologies: SharePoint Online, Project Server Online, Jquery, SPservices)
- Plains Midstream: Designed and delivered a solution for searching Adept documents from SharePoint. (Technologies: SharePoint Server 2013, SharePoint Designer, C#.Net, REST)
- Weston Foods: Developed Smart Cookies 2.0, a Girl Scouts website for tracking and selling cookies. (Technologies: C# .Net, MVC, Entity Framework, Angular JS, SQL Server 2016)
- UTC: Developed the EFF app for collecting pilot information and improving operational efficiency. (Technologies: C#, UWP, JSON, SQL Lite)
- IBM India Pvt. Ltd.: Developed applications for various industries as part of IBM's partnership with Microsoft. (Technologies: C#, UWP, JSON, SQL Lite)
- ISS: Developed an Outlook plugin for booking rooms and ordering snacks. (Technologies: C# .Net, REST, JSON)
- Baker Hughes (BHI): Developed a web service for Identity and Access Management. (Technologies: C# .Net, REST, WCF, JSON)
- Horizon Power: Developed the Horizon Power intranet site. (Technologies: C#, .Net, SharePoint Server 2013, SharePoint Designer, Nintex 2013, JQuery, JSON, CSOM, REST)
- Horizon Power: Developed a project template for managing project information. (Technologies: C#, .Net, SharePoint Server 2013, Project Server 2013, SharePoint Designer, JQuery, InfoPath)
- South Hook Ltd.: Maintained intranet sites and KPI system. (Technologies: C#, .Net, SharePoint Server 2010, InfoPath)
- Vodafone Global: Developed an application for customer care agents. (Technologies: C# .Net, SQL Server 2000)
- Abbott Labs: Developed workflows and resolved tickets. (Technologies: C#, SharePoint Server 2010, Nintex workflow 2010, SharePoint Designer)
- KPMG: Developed an integration product for storing engagement data. (Technologies: C#, ASP.net 4.0, SharePoint Server 2007)
- Avaya India Pvt. Ltd.: Developed various tools and workflows. (Technologies: C#, SharePoint Server 2007, SharePoint Designer, Visual Studio)
- Verizon Data Services India Ltd.: Developed web services and made UI changes. (Technologies: C#, ADO.net, ASP.net, SQL Server, WebServices)
- ICICI Bank Pvt. Ltd.: Developed cheque verification software. (Technologies: Visual C#.Net, ADO.Net, SQL)
Timeline
Staff Engineer / Application Architect / Manager
Air Canada
08.2019 - Current
Microsoft Technical SME
IBM
08.2016 - 08.2019
Microsoft Technical Lead
IBM
06.2011 - 08.2016
Software Developer
Avaya India Pvt. Ltd, Verizon Data Services, ICICI
07.2006 - 08.2011
Bachelor of Engineering - Computers
Pune University
Diploma - Computer Engineering
Dr. BATU
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