Pallavee Chhabria
London,ON
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Scotia Wealth Management
09.2023 - Current
- Be responsible for onboarding new client relationships through digital account opening and documentation.
- Process client requests, account transfers, deposits, withdrawals and payment requests for tax receipts and account processing.
- Respond to client inquiries and issues in a timely manner and escalating as required.
Senior Customer Experience Associate
Scotiabank
08.2022 - 09.2023
- Provide each customer with service all the time.
- Build strong customer relationships.
- Balancing cash receipts
- Providing appropriate solution for customer’s needs.
- Processing daily transaction.
- Opening Bank Accounts and processing credit applications
Store Manager
Real Fruit Bubble Tea
11.2019 - 07.2022
- Monitor and control food and labor costs.
- Provide each customer with service all the time.
- Ensure that all staff follow company operating standards and take actions to correct any non-compliance.
- Balancing cash receipts.
- Feedback on the ingredient’s quality and quantity issues if any, to finance/Purchase department on a timely basis.
Supply Educator
London Bridge Child Care
01.2022 - 04.2022
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Assistant Manager
BG Fuels
01.2021 - 06.2021
- Regularly communication with vendors and assist with restocking shelves and product display.
- Assist customers with issues at the gas station and contact service technicians when necessary.
- Operate cashier and gas station register, bill counter machines, credit card machines and lottery machines.
- Maintain an awareness of promotion and advertisement.
Supply Educator
Sanatan Dharam Primary School
01.2019 - 08.2019
- Monitored student progress and adjusted instruction to meet individual needs.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Boosted student reading comprehension with targeted literacy interventions.
Customer Service Assistant
Jet Airways India Ltd
02.2015 - 06.2019
- Always maintain high standards of safety and security
- Greeting and communicating with guests.
- Inspect all travel documents.
- Assist guests as needed through arrival and check in processes, including support for guests with special requirements such as unaccompanied minor (UM), VP
Education
Canadian Investment Funds Course (CIFC) - Financial Planning, Advising, Retirement Benefits
03.2023
Post Graduation Diploma - Operation Management
Fanshawe College
London, ON12.2020
Post Graduation Diploma - International Business Management
Fanshawe College
London, ON04.2020
Bachelor of Commerce - Honours Accounting
Mumbai University
06.2014
Skills
- Proficient in Google suite, Microsoft office, QuickBooks, CaseWare and SAP ERP
- Clear ability to influence and communicate data into meaningful insights
- Experience of Sales and Purchase Scheduling
- Expertise in Operation Management
- Strong organizational skills and ability to manage competing demands and deadlines
- Ability to effectively collaborate with and lead team members in varying levels
- Highly curious and motivated to learn and utilize new technologies, strategies and tools
- Proven attention to detail during multiple projects
- Office administration
References
Scotiawealth Management-
Emily Campbell: Emily.campbell@live.ca
London Bridges:
Charu Sharma: charu3780@gmail.com
Timeline
Administrative Assistant
Scotia Wealth Management
09.2023 - Current
Senior Customer Experience Associate
Scotiabank
08.2022 - 09.2023
Supply Educator
London Bridge Child Care
01.2022 - 04.2022
Assistant Manager
BG Fuels
01.2021 - 06.2021
Store Manager
Real Fruit Bubble Tea
11.2019 - 07.2022
Supply Educator
Sanatan Dharam Primary School
01.2019 - 08.2019
Customer Service Assistant
Jet Airways India Ltd
02.2015 - 06.2019
Post Graduation Diploma - Operation Management
Fanshawe College
Post Graduation Diploma - International Business Management
Fanshawe College
Bachelor of Commerce - Honours Accounting
Mumbai University
Canadian Investment Funds Course (CIFC) - Financial Planning, Advising, Retirement Benefits
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