Palk Gandhi

• Positioned patients properly during examination or treatment for comfort and safety.
• Assisted physicians with patient care by taking vital signs, and patient histories, and preparing patients for examinations.
• Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
• Carrying out treatment programs under the direction of the physical therapist.
• Answered phones, scheduled appointments, and managed patient flow while professionally greeting visitors.

Performed basic clerical duties such as filing documents, entering data into the computer system, and photocopying forms and documents.

• Monitored office supplies inventory and placed orders when necessary.
• Assisted physicians with finalizing reports, speeches or presentations.
• Accurately entered billing codes into the computer system for reimbursement purposes.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

• Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
• Managed database systems containing customer contact information.
• Professionally greeted visitors, responded to inquiries, and directed them to appropriate personnel.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Answered questions from customers regarding products and services offered by the company.
• Coordinated travel arrangements and completed expense reports for travel reimbursement.
• Scheduled appointments between clients and customers and internal staff members.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Implemented new operational procedures, increasing efficiency.
• Identified opportunities for process improvements, leading to cost reductions and increased productivity.
• Facilitated training sessions for new employees on company policies and procedures.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Tracked progress on projects and provided timely feedback to staff members.
• Streamlined workflow processes, reducing project completion times.