Summary
Overview
Work History
Education
Skills
Timeline
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Palepa Toloai

Lawndale

Summary

Dynamic and results-driven professional with a strong background in customer service and team leadership at Jimmy John's. Proven ability to enhance operational efficiency and resolve customer issues effectively. Skilled in multitasking and training team members, fostering a collaborative environment that drives productivity and maintains high standards of cleanliness and organization.

Energetic and collaborative individual with a passion for teamwork and customer satisfaction. Understands the importance of effective communication and problem-solving. Committed to contributing positively and making a meaningful impact on team goals.

Overview

3
3
years of professional experience

Work History

Team Member

Skyzone
03.2025 - 06.2025
  • Collaborated with team members to ensure efficient workflow and operational effectiveness.
  • Assisted in maintaining inventory accuracy through regular stock checks and documentation.
  • Enhanced customer experience by providing prompt service and addressing inquiries efficiently.
  • Maintained cleanliness and organization of work areas to uphold company standards and regulations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Manager

Jimmy John's
09.2022 - 03.2025
  • Assisted in daily operations, ensuring adherence to safety protocols and procedures.
  • Supported team members in executing routine tasks efficiently and accurately.
  • Participated in training sessions to enhance understanding of operational tools and systems.
  • Adapted quickly to changing priorities, contributing to overall team productivity.
  • Followed standard operating procedures to ensure compliance with company policies.
  • Collaborated with colleagues to maintain a clean and organized work environment.
  • Accomplished multiple tasks within established timeframes.

Education

No Degree - Veterinarian Assistant

California Healing Arts College
Carson, CA
05-2026

High School Diploma -

Leuzinger High School
Hawthorne, CA
06-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Heavy lifting
  • Organizing work stations
  • Training and mentoring
  • Relationship building
  • Social media expertise
  • Multitasking
  • Active listening
  • Teamwork
  • Problem-solving abilities
  • Team leadership

Timeline

Team Member

Skyzone
03.2025 - 06.2025

Manager

Jimmy John's
09.2022 - 03.2025

No Degree - Veterinarian Assistant

California Healing Arts College

High School Diploma -

Leuzinger High School
Palepa Toloai