Palakdeep Kaur
Sault Ste. Marie
Summary
Dynamic Over-the-Counter Associate at Jennifer Retail Store, recognized for enhancing customer satisfaction through effective issue resolution and personalized service. Skilled in data analysis and relationship building, I streamlined inventory processes and boosted sales by tailoring solutions to client needs, fostering an inclusive team environment that drove performance improvement.
Overview
2
2
years of professional experience
Work History
Over-the-Counter Associate
Jennifer Retail Store
04.2023 - 10.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Education
PRE-HEALTH SCIENCE - Health Education
Sault College of Applied Arts And Technology
Sault Ste. Marie, NoneSkills
- Customer service
- Time management
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Flexible schedule
- Oral communication
- Client engagement
- Product knowledge
- Issue resolution
- Data entry
- Performance improvement
- Product merchandising
- Sales techniques
- Strategy development
- Production support
- Record and file management
- Loyalty program promotion
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Over-the-Counter Associate
Jennifer Retail Store
04.2023 - 10.2024
PRE-HEALTH SCIENCE - Health Education
Sault College of Applied Arts And Technology
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