Palak Palak
Halifax,NS
Summary
Proven Food and Beverage Supervisor with a track record of enhancing customer satisfaction and maintaining top-rated hygiene practices at Down East Hospitality. Demonstrates patience, empathy, and exceptional cleanliness standards. Skilled in catering coordination and known for reliability, significantly reducing wait times through effective team management.
Experienced with overseeing food and beverage operations, ensuring high-quality service and customer satisfaction. Utilizes leadership skills to train and manage staff, enhancing productivity and morale. Strong understanding of inventory control and cost management, maintaining efficient and profitable operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Down East Hospitality
Halifax, NS
09.2022 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Retail Worker
Canadian Tire
Bridgewater, NS
05.2022 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Team Member
We Cook
Montreal, QC
05.2021 - 04.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cook Helper
Pizza Hut
Montreal, QC
03.2020 - 04.2021
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
Education
Associate of Science - NETWORK AND INTERNET SECURITY
Cdi College
Montreal, QC05-2022
Skills
- Patience and empathy
- Positive attitude
- Food storage
- Cleanliness standards
- Catering coordination
- Reliability and punctuality
Languages
English
Full Professional
Certification
- HACCP (Hazard Analysis Critical Control Point)
- First Aid Certification
- First Aid Certification
- CPR/AED Certification
MOST IMPROVED EMPLOYEE
I HAVE SHOWN SIGNIFICANT GROWTH OVER A PERIOD I GOT PERMOTED IN JUST FEW WEEKS AS SUPERVISOR FROM A TEAM MEMBER.
Timeline
Food and Beverage Supervisor
Down East Hospitality
09.2022 - Current
Retail Worker
Canadian Tire
05.2022 - 07.2022
Team Member
We Cook
05.2021 - 04.2022
Cook Helper
Pizza Hut
03.2020 - 04.2021
Associate of Science - NETWORK AND INTERNET SECURITY
Cdi College