Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PALAK KWATRA

Toronto,ON

Summary

Detail-oriented Project Coordinator with expertise in digital marketing, hospitality operations, and event planning. Demonstrated success in managing cross-functional teams and executing high-impact projects. Holds a postgraduate degree in Global Business Management, FITT certification, and CAPM credential. Skilled in stakeholder coordination, time management, and data-driven decision-making.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing Project Coordinator

EHALO
Kitchener, Ontario
01.2025 - Current
  • Coordinated digital marketing projects across teams, ensuring timely and high-quality delivery.
  • Boosted lead conversions by 15% and increased website traffic by 25% through strategic campaigns.
  • Supported influencer campaigns and product launches to improve brand visibility.
  • Monitored KPIs such as CTR, conversion rate, and ROI, achieving 12% year-over-year performance improvement.
  • Streamlined reporting processes, reducing project tracking time by 30% with new management tools.

Business Manager

Lucky clover irish restaurant
Toronto, Ontario
09.2023 - 01.2025
  • Achieved annual operational cost reduction of 12% through supplier negotiations and waste reduction strategies.
  • Directed a team of over 25 employees, enhancing staff retention rate by 20% via training and mentorship programs.
  • Oversaw inventory management and vendor relations, resulting in improved cost efficiency and reduced waste.
  • Coordinated marketing campaigns that increased social media engagement and drove walk-in traffic.
  • Ensured 100% compliance with health and safety regulations during annual inspections.
  • Managed annual operating budget, closely monitoring expenses to maintain profitability.
  • Elevated customer satisfaction ratings from 85% to 95% through service quality improvements and proactive feedback management.

Event Manager

W Production
DELHI, INDIA
01.2021 - 06.2023
  • Coordinated and executed over 50 corporate, social, and promotional events annually, accommodating up to 500 attendees.
  • Managed event budgets from $10K to $250K to ensure cost efficiency and client satisfaction.
  • Negotiated vendor contracts and sponsorships, realizing average savings of 15% on expenses.
  • Directed on-site logistics including venue setup, vendor coordination, audiovisual arrangements, and guest management.
  • Developed detailed timelines and project plans, achieving 100% on-time execution across all events.
  • Designed innovative event concepts that increased client repeat bookings by 20%.
  • Maintained client relationships, securing a 95% positive feedback score in post-event surveys.

Education

PG DIPLOMA - Global Business Management

Georgian College
Toronto, ON

Bachelor of Arts - Entrepreneurship And Small Business

Daulat Ram College
Delhi, India

Skills

  • Data analysis and reporting
  • Digital tools: Trello, Google Workspace, MS Office, Canva
  • Risk management and compliance
  • Cross-functional collaboration
  • Project coordination and scheduling
  • Stakeholder communication
  • Agile and waterfall methodologies
  • Marketing campaign management
  • Event planning and execution
  • Time and resource optimization

Certification

  • Certified Associate in Project Management (CAPM) – PMI | Expected 2025
  • FITT Certification in International Trade – FITT, Canada
  • Graphic Designing Certificate – Delhi University | Mar 2020

Timeline

Marketing Project Coordinator

EHALO
01.2025 - Current

Business Manager

Lucky clover irish restaurant
09.2023 - 01.2025

Event Manager

W Production
01.2021 - 06.2023

PG DIPLOMA - Global Business Management

Georgian College

Bachelor of Arts - Entrepreneurship And Small Business

Daulat Ram College

Similar Profiles

CREATE PROFILE
PALAK KWATRA