Palak Kwatra
Toronto,ON
Summary
A highly motivated and results-driven recent graduate in Global Business Management with hands-on experience in business management, finance, and project management. Proficient in analyzing business processes, managing projects from conception to completion, and applying financial strategies to improve organizational performance. With practical experience as a Business Manager, I have developed strong leadership, communication, and problem-solving skills, while delivering excellent service in a server role. Eager to contribute to the growth of an organization by leveraging a diverse skill set and a deep understanding of global business trends and dynamics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lucky clover Irish pub
Toronto, Ontario
09.2023 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Greeted guests and provided menus.
- Served food and beverages to patrons and confirmed complete orders.
- Stocked service areas with supplies during slow periods.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Addressed complaints to kitchen staff and served replacement items.
Business Manager
Bagga International
Delhi, India
07.2022 - 03.2023
- Developed strategies to maximize sales and profitability.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
Post Graduate Diploma - Global Business Management
Georgian College
Toronto, ON04-2025
Bachelor of Arts - Entrepreneurial Studies And Small Scale Business
Daulat Ram College
Delhi ,India06-2022
Skills
- Work flow planning
- Feasibility analysis
- Cross-functional collaboration
- Strategic planning
- Microsoft Excel proficiency
- Customer relationship development
- Microsoft office suite expert
- Quantitative and qualitative market research
Certification
- Graphic Designing
Delhi University
Languages
French
Limited
Python
Elementary
Timeline
Server
Lucky clover Irish pub
09.2023 - Current
Business Manager
Bagga International
07.2022 - 03.2023
- Graphic Designing
Delhi University
Post Graduate Diploma - Global Business Management
Georgian College
Bachelor of Arts - Entrepreneurial Studies And Small Scale Business
Daulat Ram College
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