Rashmeet Singh

• Completed incident reports and activity logs for accurate, current records.
• Patrolled store premises to detect and prevent shoplifting and security breaches.
• Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
• Conducted daily store walk-throughs to identify potential security risks.
• Improved overall store safety by identifying potential hazards and ensuring proper signage was posted in necessary areas.

· Assisted with memo assignments

· Completed daily escalator/elevator log

· Responded to alarms on the fire computer

· Identified and reported abnormalities to supervisor for timely corrective actions.

· Delegated tasks to team members based upon individual strengths and expertise, leading to

increase in productivity and workflows.

· Updated computer data logs and prepared reports to inform next shift about notable needs

and incidents.

· Maintained high-level communication with direct supervisors to support rapid issue resolution.

· Kept detailed and updated records of calls in electronic databases.

· Handled emergency phone calls calmly and obtained pertinent information with composed

approach.

· Used radio, telephone and computer system to update first responders with new information.

· Took caller information, read associated computer information and documented vital details.

· Prioritized responses to public emergency and non-emergent calls to promptly dispatch

police, fire, and EMS while tracking data in real-time.

· Assisted departments with special requests for assistance and BOLOs.

· Researched vehicle, wanted and missing persons information.

· Advised personnel about accidents, weather conditions or other hazards.

· Understood and followed oral and written directions.

· Demonstrated leadership by making improvements to work processes and helping to train

others.

· Identified needs of customers promptly and efficiently.

• Changed pump and delivery schedules to maintain product quality, safe operating conditions and cost-efficient operations.
• Assisted with memo assignments
• Completed daily escalator/elevator log
• Responded to alarms on the fire computer
• Identified and reported abnormalities to supervisor for timely corrective actions.
• Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
• Updated computer data logs and prepared reports to inform next shift about notable needs and incidents.
• Maintained high-level communication with direct supervisors to support rapid issue resolution.
• Kept detailed and updated records of calls in electronic databases.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Used radio, telephone and computer system to update first responders with new information.
• Took caller information, read associated computer information and documented vital details.
• Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire, and EMS while tracking data in real-time.
• Assisted departments with special requests for assistance and BOLOs.
• Researched vehicle, wanted and missing persons information.
• Advised personnel about accidents, weather conditions or other hazards.
• Understood and followed oral and written directions.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Identified needs of customers promptly and efficiently.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Report analysis
• Patrolling
• Criminal law understanding
• First aid certified
• Security procedures knowledge, at Metropolis
• Guarded restricted areas to prevent unauthorized entry
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
• Secured personnel and premises by inspecting buildings and patrolling property
• Enforced security regulations and escorted non-compliant individuals to private areas for processing
• Warned persons of rule infractions or violations and evicted violators from premises
• Observed patrons and customers to quickly address security situations
• Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts
• Responded to accidents and administered first aid to individuals
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons
• Completed incident reports to record security or loss prevention incidents
• Reported safety hazards for remediation response.

• Determined emergency situation and developed plan of action.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Assessed scene upon arrival for possible hazards or dangerous situations.
• Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
• Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
• Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
• Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
• Completed security forms to document losses of property or personal injury.
• Identified and reported security threats, reducing unsafe conditions or hazards.
• Responded to crowd control situations to maintain safe environment.
• Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.