Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Palak Kaur

Surrey,BC

Summary

Reliable sales associate with over 2 years of experience in the related field. Enthusiastic and quick-learner motivated to provide excellent service every time through gained knowledge and skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Keyholder

Softmoc Shoerack
07.2023 - Current
    • Managed to work closely with manager to built new skills .
    • Implemented sales strategies that contributed to a 10 percent increase in store sales.
    • Organized merchandise displays according to company guidelines to maximize product visibility and sales potential.
    • Performed opening and closing duties including reconciling tills, and setting up POS system for the next day's operation.
    • Supervised staff members ensuring compliance with company policies at all times.
    • Helped in replenishing retail merchandise and displays to deliver strong visual presentation.

Sales Associate

Ardene
01.2023 - 07.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.

Sales Associate

Softmoc Shoerack
04.2022 - 06.2023
  • Provided friendly environment by greeting customers and assisting them with the prices and location of items on the sales floor.
  • Effectively managed multiple customers simultaneously during peak hours and high-traffic periods to ensure a seamless shopping experience.
  • Encouraged return visits by providing personalized experience through conversations about their footwear needs and interests.
  • Provided information about material and feature of different shoe styles using gained shoe expertise to build confidence in customers.
  • Maintained walls and aisles to foster a clean environment for the customers.
  • Handled customer complaints and concerns in a professional manner to satisfy them with the customer service.
  • Assisted customers by performing their transactions and processed returns.
  • Helped the customers to place online orders and in store orders.
  • Organized stockroom shelves according to size, color or style.

Skills

    • Good listener
    • Determined
    • Time oriented
    • Expertise in customer service
    • Good team member
      • Patient
      • Critical thinking
      • Problem solving
      • Team leadership experience
      • Good communication skills

Certification

  • Orane International (2023)

Certified Nail Technician

Languages

English
French

Timeline

Keyholder

Softmoc Shoerack
07.2023 - Current

Sales Associate

Ardene
01.2023 - 07.2023

Sales Associate

Softmoc Shoerack
04.2022 - 06.2023

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Palak Kaur