Palak Kashyap
Surrey,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
1
1
year of professional experience
Work History
Event Security Guard
Guardteck Security
09.2023 - Current
- Permitted entry with escort for approved persons into secure locations.
- Checked identification of all persons entering and exiting the facility.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
Crew Member
Wendys Restaurant
11.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru, and other areas.
- Worked well with teammates and accepted coaching from the management team.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Education
Diploma - Business Management
Kwantlen Polytechnic University
Surrey, BC08.2024
High School Diploma -
Sawan Senior Secondary School
Ludhiana, Punjab03.2021
Skills
- Occupational First Aid Level 1
- Keen observer
- Perimeter security
- Superb surveillance skills
- Security Regulation Enforcement
- Good communication
- Cooperative Attitude
- Customer Service
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Socializing
Love to socialize in my personal life as well as my professional life. Love to interact with different people and learn from their experiences.
Timeline
Event Security Guard
Guardteck Security
09.2023 - Current
Crew Member
Wendys Restaurant
11.2022 - Current
Diploma - Business Management
Kwantlen Polytechnic University
High School Diploma -
Sawan Senior Secondary School
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