Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Palak Kalucha

Brampton,ON

Summary

Focused Manager with 12 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude. Known for high retention and fostering a learning environment.

Overview

1
1
year of professional experience

Work History

Sandwich Artist

Sonal Parmar
01.2024 - Current

Delivered excellent customer service by greeting and assisting each customer.

Won numerous regional sales contests due to innovation.

  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Increased speed of service through effective multitasking and time management skills.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Freelancer

Dimple Arora
08.2023 - 05.2024
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
  • Collaborated with cross-functional teams to ensure seamless delivery of services, increasing overall team productivity.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.

HAIR AND BEAUTY PLUS

Harpreet Kaur
04.2023 - 11.2023

Worked closely with the district manager to strategize inventory and client service .

  • Developed strong relationships with local vendors resulting in cross-promotion opportunities increasing overall business revenue.
  • Collaborated with photographers, models, and stylists for successful fashion shoots, ensuring professional results that met project goals.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

High School Diploma -

Sheridan College
Brampton, Canada
05.2024

Skills

  • Recruiting and interviewing
  • Flexible schedule
  • Team-oriented
  • Store operations
  • Retail inventory management
  • Building team morale
  • Executing visual standards
  • On-boarding and developing

Accomplishments

    Promoted four times at Sephora, starting as skincare consultant and now a training store director, in which I on-board new exempt leadership and set up new stores for success.


    Successfully staffed and opened new store location, which was top in the entire West Coast over budget in 2012.


    Assisted six other stores in varying markets during times of change and growth.

Timeline

Sandwich Artist

Sonal Parmar
01.2024 - Current

Freelancer

Dimple Arora
08.2023 - 05.2024

HAIR AND BEAUTY PLUS

Harpreet Kaur
04.2023 - 11.2023

High School Diploma -

Sheridan College
Palak Kalucha