Palak Gulati

• Supervise, coordinate, and schedule the activities of staff who prepare, portion, and serve food.
• Estimate and order the ingredients and supplies required for meal preparation.
• Establish methods to meet work schedules.

● Train staff in job duties, and sanitation and safety procedures

• Ensure that food and service meet quality control standards.

● May participate in the selection of food service staff and assist in the development of policies,

procedures, and budgets

• May plan cafeteria menus and determine related food and labor costs.

• Served food and beverages promptly, greeted customers, answered inquiries about menu items and specials, prepared tables, and cultivated warm relationships with regular customers.
• Contributed to increased sales by upselling menu items and promoting daily specials.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Seated customers in timely manner by managing reservations and waitlists skillfully.

• Accurately processed POS transactions, engaged in friendly conversation with customers, helped customers locate products, and managed returns and exchanges according to policy.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.