Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Generic

Palak Bansal

Edmonton

Summary

Experienced Marketing(Event) Manager with a strong background in overseeing recruitment, training, and operations of product demonstrators. Known for ensuring high-quality presentations and exceptional customer service. Successfully onboarded and trained multiple part-time staff members while implementing food safety and sanitation standards. Consistently achieved increased sales and customer retention rates. Equipped with a degree in business marketing from Seneca College School of Hospitality & Tourism, possessing a solid foundation in marketing principles and strategies applied to create engaging and effective product demonstrations. Thriving in dynamic and fast-paced environments, passionate about marketing and logistics. Always open to new challenges and opportunities, continuously seeking ways to enhance skills as a qualified Marketing Manager.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing Manager

Club Demonstration Services
05.2022 - Current
  • Proven ability to identify talented individuals, conduct effective interviews, and successfully onboard part-time staff members
  • Skilled at designing and implementing comprehensive training programs that ensure staff readiness and proficiency
  • Experienced in overseeing all aspects of product preparation and presentation, with a keen focus on food safety and sanitation standards
  • Adept at implementing best practices and procedures to enhance efficiency and maintain compliance
  • Recognized for my ability to train product demonstrators in preparation for demonstrations, emphasizing excellent customer service
  • Dedicated to ensuring consistent quality and professionalism throughout customer interactions
  • Proficient in facilitating communication between various stakeholders, including managers, vendors, and demonstrators
  • Skilled at fostering strong working relationships to streamline operations and resolve issues effectively
  • Experienced in participating in grand openings for new locations, coordinating logistics, and ensuring a smooth launch
  • Committed to delivering a positive first impression and driving early success
  • Managed a team of 60 team members.

Senior Shift Supervisor

Club Demonstration Services
12.2021 - 05.2022

Shift Supervisor

Club Demonstration Services
11.2021 - 12.2021

Outbound Sales Specialist

Millennium 1 Solutions
03.2021 - 11.2021
  • Identify and research potential leads through various sources, such as databases, social media, and networking events
  • Initiate outbound calls to prospective customers who have not previously expressed interest in the product or service
  • Develop a deep understanding of the features and benefits of the products or services being offered
  • Create and deliver persuasive sales pitches tailored to the needs and interests of individual prospects
  • Cultivate and maintain positive relationships with potential customers
  • Assess the suitability of leads by gathering relevant information
  • Conduct presentations to showcase the product or service and its benefits
  • Guide potential customers through the sales process, overcome objections, and secure commitments to purchase
  • Work towards meeting or exceeding established sales quotas and targets set by the company
  • Use Customer Relationship Management (CRM) tools to track interactions with leads
  • Conduct follow-up calls or emails to nurture leads

Sales Advisor

Club Demonstration Services
11.2019 - 11.2020
  • Engage with customers to understand their needs, preferences, and requirements
  • Develop a comprehensive understanding of the products or services offered by the company
  • Create and deliver compelling presentations or demonstrations to showcase the value of products or services
  • Provide information and educate customers about the features, advantages, and benefits of the products or services
  • Establish and maintain positive relationships with customers to enhance loyalty
  • Work towards achieving or exceeding sales targets and quotas set by the company
  • Identify opportunities to recommend additional products or services

Education

Business marketing -

SENECA COLLEGE SCHOOL OF HOSPITALITY & TOURISM
Markham, ON
12.2020

Skills

  • Customer Relationship Management (CRM)
  • Long Haul Dispatch
  • Microsoft Office
  • Interpersonal Skills
  • Logistics Management
  • Operations Management
  • Freight
  • Communication
  • Problem-Solving
  • Invoicing
  • E-invoicing
  • Customer Satisfaction
  • City Dispatch
  • Administrative Assistance
  • Data Analysis
  • Sales Management
  • Warehouse Operations
  • Troubleshooting
  • Guest relations
  • Team leadership and supervision
  • On-site execution
  • Schedule management

Accomplishments

  • Received “Lead with Insights” 2023 and "Put People First" 2024 award.
  • Supported Business center event that resulted in a 120% increase in customer engagement.
  • Supervised team of 60-70 staff members.

Certification

  • Inbound marketing certificate - Seneca
  • Learning to Write for the Web - LinkedIn
  • Truck Dispatcher and Load broaker

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Marketing Manager

Club Demonstration Services
05.2022 - Current

Senior Shift Supervisor

Club Demonstration Services
12.2021 - 05.2022

Shift Supervisor

Club Demonstration Services
11.2021 - 12.2021

Outbound Sales Specialist

Millennium 1 Solutions
03.2021 - 11.2021

Sales Advisor

Club Demonstration Services
11.2019 - 11.2020

Business marketing -

SENECA COLLEGE SCHOOL OF HOSPITALITY & TOURISM

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