Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PALAK AHUJA

kelowna,Canada

Summary

Highly skilled Cashier with proven expertise in cash register operation and money handling. Demonstrated ability to provide exceptional customer service, resolving issues promptly and ensuring customer satisfaction. Strong organizational abilities and meticulous attention to detail in managing store inventory and processing returns. Effective communicator with a patient and empathetic approach, able to foster positive store experiences for customers.

Overview

6
6
years of professional experience

Work History

Cashier

FRESHCO
04.2023 - 05.2024
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Monitored customer traffic and proactively addressed potential issues
  • Greeted and informed customers of products, fostering positive store experiences
  • Used POS system to complete purchases for customers
  • Processed returns and exchanges quickly while ensuring accuracy of store inventory records
  • Identified fraudulent activities such as counterfeit currency or stolen credit cards

Sales Associate

WALMART
02.2021 - 03.2023
  • Conducted regular price comparisons between competitors in order to maintain competitive pricing structures
  • Inventoried stock and requisitioned new inventory

Coffee Shop Worker

CCD Cofee
05.2018 - 08.2019
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
  • Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
  • Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.

Education

Associate in Science (A.S.) - Applied Science

Skills

  • Customer Service
  • Customer service excellence
  • Time management skills
  • Cash Register Operation
  • Order Taking
  • Organizational abilities
  • Payment Collection
  • Cash Drawer Balancing
  • Customer Assistance
  • Patience and Empathy
  • Money Handling
  • Cash Management
  • Customer Relations
  • Issue Resolution
  • Staff Training

Languages

English
Professional Working

Timeline

Cashier

FRESHCO
04.2023 - 05.2024

Sales Associate

WALMART
02.2021 - 03.2023

Coffee Shop Worker

CCD Cofee
05.2018 - 08.2019

Associate in Science (A.S.) - Applied Science

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PALAK AHUJA