Java
Pak Tak Lau
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Relationship Manager
Hang Seng Bank Limited
Hong Kong
2019.11 - 2021.07
- Built and maintained relationships with new and existing clients while providing a high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for the sale of bank products and services and exceeded performance metrics for customer service.
- Worked closely with the loan, and credit card departments to facilitate communication and deliver personalized solutions to customers.
Senior Treasure Relationship Executive
DBS Bank Limited
Hong Kong
2018.04 - 2019.04
- Executed securities orders for clients via phone
- Kept clients informed on current market trends in the stock market
- Offered general customer service and banking support to clients
Education
Ontario College Diploma - Software Engineering Technician
Centennial College
Toronto, ON 2022.01 - Current
Bachelor of Arts - Business & Management
University of Lincoln
England, United Kingdom 2012.10 - 2015.09
Skills
Customer portfolio management
undefinedSoftware
C sharp
Web Design (HTML,CSS,Javascript)
Oracle SQL
Timeline
Ontario College Diploma - Software Engineering Technician
Centennial College
2022.01 - Current
Relationship Manager
Hang Seng Bank Limited
2019.11 - 2021.07
Senior Treasure Relationship Executive
DBS Bank Limited
2018.04 - 2019.04
Bachelor of Arts - Business & Management
University of Lincoln
2012.10 - 2015.09
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