Java
Pak Tak Lau
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Relationship Manager
Hang Seng Bank Limited
Hong Kong
11.2019 - 07.2021
- Built and maintained relationships with new and existing clients while providing a high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for the sale of bank products and services and exceeded performance metrics for customer service.
- Worked closely with the loan, and credit card departments to facilitate communication and deliver personalized solutions to customers.
Senior Treasure Relationship Executive
DBS Bank Limited
Hong Kong
04.2018 - 04.2019
- Executed securities orders for clients via phone
- Kept clients informed on current market trends in the stock market
- Offered general customer service and banking support to clients
Education
Ontario College Diploma - Software Engineering Technician
Centennial College
Toronto, ON 01.2022 - Current
Bachelor of Arts - Business & Management
University of Lincoln
England, United Kingdom 10.2012 - 09.2015
Skills
Customer portfolio management
Software
C sharp
Web Design (HTML,CSS,Javascript)
Oracle SQL
Timeline
Ontario College Diploma - Software Engineering Technician
Centennial College
01.2022 - Current
Relationship Manager
Hang Seng Bank Limited
11.2019 - 07.2021
Senior Treasure Relationship Executive
DBS Bank Limited
04.2018 - 04.2019
Bachelor of Arts - Business & Management
University of Lincoln
10.2012 - 09.2015