Proven leader in restoration and demolition, adept at team coordination and safety protocols, enhancing productivity and client satisfaction at R3 Deconstruction & Demolition. Skilled in equipment operation and team member training, consistently delivering high-quality results while ensuring regulatory compliance. Continuously demonstrating a keen attention to detail and a commitment to excellence.
Hi, I’m
Paige Voros
Edmonton,AB
Summary
Overview
13
years of professional experience
10
+Years in Customer Service
5
Years in Construction settings
1
Language
Work History
R3 Deconstruction & Demolition
Lead Hand
2024.02 - Current (7 months)
Job overview
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
PuroClean Restoration Specialists
Restoration Crew Chief
2023.07 - 2024.02 (7 months)
Job overview
- Developed customized solutions to unique challenges faced during specific restoration projects, ensuring successful outcomes tailored to individual client needs.
- Reduced costs for clients by effectively managing resources and minimizing waste during restoration projects.
- Mentored junior crew members, sharing knowledge and expertise to foster a skilled workforce.
- Implemented preventative maintenance measures on equipment used by the crew, reducing downtime due to unexpected breakdowns and increasing overall efficiency.
- Boosted client satisfaction by consistently delivering high-quality results on all restoration tasks.
- Conducted regular inspections of job sites to assess progress and identify potential areas for improvement or correction.
- Ensured safety compliance throughout projects by enforcing strict adherence to company policies and industry regulations.
ServiceMaster
Restoration Crew Chief
2020.07 - 2023.01 (2 years & 6 months)
Job overview
- Developed customized solutions to unique challenges faced during specific restoration projects, ensuring successful outcomes tailored to individual client needs.
- Implemented preventative maintenance measures on equipment used by the crew, reducing downtime due to unexpected breakdowns and increasing overall efficiency.
- Boosted client satisfaction by consistently delivering high-quality results on all restoration tasks.
- Utilized advanced tools and equipment to complete complex restoration tasks efficiently while maintaining top-notch quality standards.
- Conducted regular inspections of job sites to assess progress and identify potential areas for improvement or correction.
- Continuously expanded industry knowledge by attending workshops, conferences, and professional development opportunities, applying new insights to improve crew performance and project outcomes.
- Maintained accurate records of completed projects, ensuring proper documentation for future reference or audits.
- Coordinated daily tasks for the restoration crew, ensuring timely completion of assigned responsibilities.
BELFOR Property Restoration, Edmonton
Restoration Crew Chief
2018.10 - 2020.07 (1 year & 9 months)
Job overview
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Tim Hortons, edmonton, AB
Shift Manager
2016.03 - 2018.10 (2 years & 7 months)
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
WirelessWave, St.Albert, AB
Assistant Manager
2014.11 - 2016.03 (1 year & 4 months)
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Osgoode Properties, Edmonton, AB
Leasing Agent
2011.07 - 2014.02 (2 years & 7 months)
Job overview
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Kept meticulous records of correspondence between management and tenants.
- Participated in property inspections to prepare for move-ins and move-outs.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Monitored advertising effectiveness by gathering information about market competition in local area.
Education
IICRC Edmonton, AB
CEC, Meth & Fentanyl Decontamination from Disaster Restoration
01.2022
University Overview
IICRC Edmonton, AB
Trauma & Crime Scene Cleaning from Restoration
2020.07 - 2024.07 (4 years)
University Overview
IICRC Edmonton, AB
Water Restoration Technician from Disaster Restoration
09.2019
University Overview
IICRC Edmonton, AB
Fire & Smoke Damage from Disaster Restoration
06.2019
University Overview
Skills
Team Member Training
Safety Protocols
Team Coordination
Workplace ethics
Regulatory Compliance
Work Planning and Prioritization
Attention to Detail
Safety Procedures
SOP Adherence
Equipment Operation
Willing to Learn
Hand and Power Tool Operation
Languages
English
Native or Bilingual
Timeline
Lead Hand
R3 Deconstruction & Demolition
2024.02 - Current (7 months)
Restoration Crew Chief
PuroClean Restoration Specialists
2023.07 - 2024.02 (7 months)
IICRC
Trauma & Crime Scene Cleaning from Restoration
2020.07 - 2024.07 (4 years)
Restoration Crew Chief
ServiceMaster
2020.07 - 2023.01 (2 years & 6 months)
Restoration Crew Chief
BELFOR Property Restoration
2018.10 - 2020.07 (1 year & 9 months)
Shift Manager
Tim Hortons
2016.03 - 2018.10 (2 years & 7 months)
Assistant Manager
WirelessWave
2014.11 - 2016.03 (1 year & 4 months)
Leasing Agent
Osgoode Properties
2011.07 - 2014.02 (2 years & 7 months)
IICRC
CEC, Meth & Fentanyl Decontamination from Disaster Restoration
IICRC
Water Restoration Technician from Disaster Restoration
IICRC
Fire & Smoke Damage from Disaster Restoration
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsPersonal development programsQuote
Between two evils, I generally like to pick the one I never tried before.
Interests
Carpentry
Handcrafting Soaps, Lotions & Apothecary items
Creating Digital Art
Epoxy Resin Projects
Painting
Sewing
Reading & Writing
Listening & Creating Music
Crocheting
Academic Research
Accomplishments
Accomplishments
- Supervised team of 10+ staff members on various projects.
- Documented and resolved Safety concerns which led to Safer worksites.
- Achieved deadlines by completing complex projects with accuracy and efficiency.
- Demonstrated Proficiency in Water Mapping flood sites, Equipment Set Up & Flood Mitigation.
- Professionally Experienced in the proper use & maintenance of various hand & power tools relating to Construction & Demolition.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CSTS, ACSA - 2020
- WHIMIS, ACSA - 2020
- Leadership Safety Excellence, ACSA- 2022
Software
Microsoft 365
Restore 360
Google Workspace
Encircle
SiteDocs
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