Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Independent contractors
01.2024 - Current
Typing, formatting, and editing reports, and documents.
Entering data, maintaining databases, and keeping records.
Liaising with internal departments, answering calls, and making travel arrangements.
Managing internal and external correspondence on behalf of management.
Scheduling appointments, maintaining an events calendar, and sending reminders.
Manage administrative functions to enhance department efficiency and pave the way for future growth.
Participate in an on-call rotation with other members of the leadership team.
Maintained files and filing, keeping sensitive information confidential.
Payroll and human resources support
Human Resources Administrator
The Howard Johnson Hotel & Conference Center
Fullerton
01.2017 - 12.2023
Streamlined HR efficiencies, coordinated new hire orientations.
Post job ads on indeed, as well as set up interviews.
Prepared all human resource documentation, including new hire letters, employee contracts, and policies.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Updated HR database with new employee information, changes in benefits, and other details.
Directed and controlled various benefit programs including medical, dental, and vision packages.
Social Media Assistant
Buena Vista Recovery Centers
11.2019 - 12.2020
Created engaging content to keep social media channels updated and on brand.
Researched emerging trends in social media marketing industry to ensure up-to-date knowledge of relevant technologies.
Created and managed content for multiple social media platforms, including Facebook, Twitter, Instagram, YouTube, and LinkedIn.
Analyzed web analytics data to evaluate effectiveness of campaigns and optimize performance accordingly.
Responded promptly to customer inquiries via direct messages or comments on various profiles.
Administrative Assistant
IDUSA
Commerce
01.2016 - 01.2017
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Kept the reception area clean and neat to give visitors a positive first impression.
Data Entry Specialist
Nationwide Legal, LLC
Los Angeles
01.2010 - 01.2016
Evaluated source documents to locate information needed for each data entry field.
Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Sorted documents and maintained organized filing process.
Utilized multiple software programs to manage data entry functions.
Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.