Paige Sinnott
London,ON
Summary
Highly organized Administrative Professional with over a decade of experience in managing operations, facilitating communication, and leading team initiatives. Proven abilities in strategic planning, improving efficiency in operations, and boosting productivity within teams. Committed to maintaining confidentiality and exercising discretion.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
II/City of London
London
02.2024 - Current
- Serve as a liaison between Councillors and internal/external stakeholders
- Handled daily operations and administrative tasks such as calendar management, meeting support, event planning, travel arrangements, and confidential correspondence drafting
- Maintain information flow on behalf of Councillors by screening and prioritizing incoming requests, managing mail and telephone calls, flagging priority and urgent matters, and directing routine matters to other team members
- Draft, edit and format various forms of correspondence based on a thorough analysis of the documents, information and notes provided
- Anticipate information needs and compile agendas, minutes and information packages for meetings, conferences, appointments and other engagements
- Oversee operating processes and procedures for continuous improvement and Records Management Management systems and controls
- Create spreadsheets and maintain effective tracking and updating of various reports
- Develop presentations and prepare related materials and handouts for meetings and presentations
- Coordinate and support city events throughout the year
- Utilized MS Word to create, edit and format professional documents including memos, letters and reports
- Managed daily correspondence and documentation through proficient Word Processing abilities
- Managed multiple schedules and tasks efficiently, demonstrating strong organizational skills
- Exercised sound judgment in managing and prioritizing daily administrative tasks
- Experienced in organizing and Prepare Documents for meetings, ensuring all necessary materials were readily available
- Exhibited adeptness at Ensuring Compliance with regulatory standards and internal policies while serving as an Administrative Assistant
- Demonstrated strong interpersonal skills through effective communication and coordination with various departments
- Utilized a Progressive approach to prioritize and handle multiple administrative tasks simultaneously.
Program Assistant
The Ivey Business School
London
08.2023 - 02.2024
- Coordinated teaching materials and facilities for programs, ensuring precision and adherence to schedules
- Managed logistics for program delivery, enhancing participant satisfaction
- Trained and mentored new employees, fostering a collaborative environment
- Provided administrative support across departments and facilitated team meetings
- Used Google Docs to create, edit and share documents improving Collaborative and productivity
- Managed to compile data from various sources in order to create comprehensive reports for the executive team
- In charge of handling RSVP duties including tracking responses and updating guest lists for corporate meetings
- Leveraged Professional Learning techniques in order to adapt to new software and technologies quickly
- Applied advanced Research techniques to identify opportunities for operational efficiency improvements.
Administrative Assistant
The Ivey Business School
London
10.2022 - 08.2023
- Scheduled meetings and travel arrangements for the Executive Director and Managing A Team
- Arranged webinars, conference calls and Zoom meetings
- Managed office supplies and promotional materials, served as the point of contact for housekeeping, and provided support for new hires
- Supported special projects and program operations, including materials preparation and virtual class session backups
- Supported special projects for the Operations, Alumni and Business Development teams
- Experience in Coordinating Meetings, workshops, and conferences while also handling other administrative duties
- Utilized knowledge of Post-Secondary Education regulations to maintain accurate records and ensure compliance with all institutional policies.
Administrative Assistant
Family Service Thames Valley
London
11.2020 - 10.2022
- Answered and directed phone calls
- Welcomed guests and managed client needs, providing efficient responses to queries
- Handled client information, payments and scheduled appointments, ensuring confidentiality
- Met with the Director regularly and was provided with instructions
- Managed office supplies, postal mail and email communications
- Responsible for opening and closing the office, performing administrative tasks and managing secure document shredding
- Promoted an inclusive work culture through effective communication and conflict resolution skills
- As a Quick Learner, I was able to master the company's internal database software within one week of employment, improving data entry efficiency
- Used exceptional rapport building skills to manage difficult situations and resolve conflicts in the office
- Managed community relations through organizing and participating in local events, strengthening the company's reputation
- Managed client information using Database Software to ensure efficient records management
- Implemented and maintained office Policies and Procedures to enhance efficiency
- Utilized Contact Management tools to maintain up-to-date records of client interactions, appointments, and follow-ups
- Streamlined office operations through effective team building, resulting in improved productivity and employee satisfaction.
Office Services/McKenzie Lake Lawyers LLP
London
02.2020 - 11.2020
- Communication with lawyers, staff and clients
- Managed mail and courier services and replenished office supplies
- Provided office support services, including document management and demonstrating reliability and efficiency
- Maintained boardrooms and lunchrooms, managed catering orders and handled legal document reproduction
- Utilized written and oral communication skills to manage client communications and office tasks, including phone calls, with proficiency in Excel
- Demonstrated sensitive communication skills while handling customer inquiries and complaints
- Exercised insightful judgment in managing sensitive information, ensuring confidentiality and data security
- Demonstrated strong interpersonal skills through effective communication and coordination with various departments.
Office Services/Lerners LLP
London
10.2008 - 02.2020
- Trainor and mentor to new employees
- Communication with lawyers, staff, clients and maintained the utmost confidentiality
- Input accounting charges for all couriers and mail
- Provided office support services, including document management and demonstrating reliability and efficiency
- Managed mail, courier services and registered mail
- Maintained boardrooms and lunchrooms, managed catering orders, ordered and replenished office supplies and handled legal document reproduction
- My skill set also includes : Executive and Administrative Support
- Confidentiality and discretion
- Excelled at being proactive by taking initiative in improving office systems and processes as an Administrative Assistant
- Provided strong leadership through effective communication, resulting in improved efficiency and productivity within the administrative team
- Exercised sound judgment in managing and prioritizing daily administrative tasks
- Demonstrated effective Time Management Skills by balancing multiple tasks and meeting strict deadlines in a fast-paced office environment
- Maintained efficient office operations through effective Collaborative Working with management and other administrative staff
- Implemented performance management strategies to streamline workflow and enhance productivity within the administrative department.
Education
Certificate - American Sign Language
[Institution]
12.2022
Diploma - Drama and Dramatics
Fanshawe College
12.2016
Diploma - Radio & Television Broadcasting
Fanshawe College
12.2014
Skills
- Highly organized
- Strategic planning
- Improving efficiency in operations
- Boosting productivity within teams
- Maintaining confidentiality
- Exercising discretion
- Liaison between Councillors and internal/external stakeholders
- Calendar management
- Meeting support
- Event planning
- Travel arrangements
- Confidential correspondence drafting
- Information flow management
- Drafting, editing, and formatting correspondence
- Agenda and minutes compilation
- Operating processes and procedures oversight
- Records management
- Spreadsheet creation and maintenance
- Presentation development
- City event coordination
- MS Word proficiency
- Daily correspondence and documentation management
- Multiple schedule and task management
- Ensuring compliance with regulatory standards and internal policies
- Interpersonal skills
- Prioritization and multitasking
- Coordinating meetings and workshops
- Post-secondary education regulations knowledge
- Answering and directing phone calls
- Welcoming guests and managing client needs
- Efficient responses to queries
- Managing office supplies and communications
- Quick learner
- Rapport building skills
- Conflict resolution skills
- Community relations management
- Database software proficiency
- Office policies and procedures implementation and maintenance
- Contact management
- Team building
- Communication with lawyers, staff, and clients
- Mail and courier services management
- Office support services
- Document management
- Boardroom and lunchroom maintenance
- Catering orders management
- Legal document reproduction
- Written and oral communication skills
- Sensitive communication skills
- Data security and confidentiality management
- Trainor and mentorship
- Accounting charge input
- Executive and administrative support
- Time management
- Adaptability and flexibility
- Basic analytical skills
- Proficiency in MS Teams, Zoom, and other meeting platforms
- High-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat
- Ability to work independently and with a team
Websites
Timeline
Administrative Assistant
II/City of London
02.2024 - Current
Program Assistant
The Ivey Business School
08.2023 - 02.2024
Administrative Assistant
The Ivey Business School
10.2022 - 08.2023
Administrative Assistant
Family Service Thames Valley
11.2020 - 10.2022
Office Services/McKenzie Lake Lawyers LLP
02.2020 - 11.2020
Office Services/Lerners LLP
10.2008 - 02.2020
Certificate - American Sign Language
[Institution]
Diploma - Drama and Dramatics
Fanshawe College
Diploma - Radio & Television Broadcasting
Fanshawe College
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