Paige Reid

• Greeted and accommodated guests, building positive experience from first interaction.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Assisted with training of new staff members.

• Acted as the on-site problem solver, addressing vendor concerns regarding foot traffic, supply shortages, or equipment failures in real-time.
• Managed site mapping and load-in schedules, ensuring all vendors met health, safety, and electrical requirements for their booths.
• Served as the liaison for over 15 local food and beverage vendors, managing all communications from initial registration through event teardown.
• Oversaw the collection of vendor applications, documents, and health permits to ensure 100% compliance with municipal regulations.

Used proper telephone etiquette, answered calls and caller questions, and transferred to proper
extensions.
Assisted with administrative tasks such as filing documents, copying materials.
Provided superior customer service by responding to inquiries in an efficient and friendly manner.
Assisted in resolving customer complaints and disputes.
Provided typing, word processing, and clerical support and assisted with special projects.