Paige Raymond
North Bay
Summary
Adept at enhancing healthcare efficiency and patient satisfaction, my tenure at OATC showcased my ability to streamline office operations and ensure HIPAA compliance. Skilled in medical billing and coding, alongside a knack for fostering teamwork, I significantly contributed to process improvements. My commitment to patient education and adaptability in healthcare settings sets me apart.
Developed skills in patient care and administrative support within clinical setting. Demonstrates proficiency in communication, organization, and teamwork, seeking to transition into new field. Aims to leverage these transferable skills to contribute effectively in new professional environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Staff
OATC
10.2021 - Current
- Promote patient education initiatives within the practice by distributing relevant materials or connecting individuals with appropriate resources upon request.
- Streamlined administrative tasks such as filing, data entry, and document management to improve overall office organization.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information both in-person or via electronic means.
- Contributed to the success of the medical team by proactively addressing concerns, offering solutions, and collaborating on process improvements.
- Managed inventory levels of supplies while maintaining cost-efficiency through careful tracking and ordering processes.
- Served as a trusted liaison between patients, physicians, and other medical staff by relaying critical information and providing updates on progress or treatment plans.
- Participated in continuing education opportunities related to job responsibilities in order to stay current with industry best practices.
- Enhanced clinic efficiency by maintaining accurate records, scheduling appointments, and managing patient flow.
Dietary Aid / House Keeping
Barclay House
10.2021 - 10.2021
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Cashier
Orchards Fresh Food Market
07.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Chippewa Secondary School
North Bay06.2022
Abnormal Psychology/Substance Use And Abuse - Mental Health And Addictions
Canadore College
North Bay02.2021
Skills
- Telephone assistance
- Vital signs monitoring
- HIPAA compliance
- Healthcare customer service
- Phlebotomy techniques
- Laboratory specimen collection
- Insurance verification
- Patient care coordination
- Inventory management
- Medical billing and coding
- Adaptability in healthcare settings
- Medication administration support
- Problem-solving capacity
- Diagnostic testing assistance
- Medical office administration
- Patient education support
- Infection control procedures
- Medical terminology proficiency
- Time management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Decision-making
- Certified in CPR/AED
Languages
English
Native or Bilingual
French
Limited Working
Additional Information
Valid G driver's license
Reliable vehicle to commute to and from the job
Certification
CMHA - Introduction to Human Trafficking Virtual
April 2024 - April 2024
Canadian Ultrasound Institute - Intramuscular Injection Course
Dr. Khalil Lakho, Mississauga, Ontario
May 01 – May 02, 2024
Certificates are available upon request
Timeline
Support Staff
OATC
10.2021 - Current
Dietary Aid / House Keeping
Barclay House
10.2021 - 10.2021
Cashier
Orchards Fresh Food Market
07.2019 - 09.2020
High School Diploma -
Chippewa Secondary School
Abnormal Psychology/Substance Use And Abuse - Mental Health And Addictions
Canadore College
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