Paige Plested

Daily responsibilities included, but were not limited to:

• Managing phone communications, taking messages, responding to emails, and scheduling appointments using Google Calendar.
• Assisting the detailers and film technician as needed.
• Processing payments both over the phone and in person, providing quotes and estimates
• Creating and managing work orders, and purchase orders through the PBS system.
• Subletting work when needed.
• Assisted in preparation and processing of payroll by tallying job completions and tracking hours.
• Managing work orders through the Holman/ARI/Auto Integrate systems.
• Emailing invoices to guests and companies.
• Auditing our new and used inventory sheets, based on detail status and created new spreadsheets as necessary.
• Conducted monthly inventory for the Detail, Bedliner, and Paint departments.
• Tracked monthly, and weekly sales statistics.
• Maintained a tidy and organized office.
• Managed vehicle pick-up and drop-off for our wholesale accounts.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Maintained electronic and paper filing systems for easy retrieval of information.

Daily responsibilities included, but were not limited to:

• Daily tasks involved washing vehicles, detailing interiors and exteriors, performing cut polishing and waxing, and applying undercoating, ceramic coatings and rust-proofing treatments.
• Responsibilities included exceeding customer expectations by delivering exceptional vehicle detailing services
• Utilized specialized equipment, tools, and cleaning products to ensure the highest quality deep clean.
• Additionally, gained some experience in applying vinyl wraps, paint protection film (PPF), and window tinting.

Daily responsibilities included, but were not limited to:

• Responsibilities included delivering exceptional customer service by managing multi-line phone systems, directing calls to the appropriate departments, and taking accurate messages.
• Greeted guests upon arrival, addressed inquiries, and guided them to the relevant parties.
• Managed the reception of new vehicle inventory into the dealership, audited spreadsheets, and maintained the PBS system.
• Entered used vehicle inventory data into the PBS system and updated used inventory log sheets.
• Assisted the accounting department by transporting large cash deposits to multiple banks on a weekly basis.
• Supported the sales team by maintaining records of gas receipts and test drive documentations.
• Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.

Daily responsibilities included, but were not limited to:

• Responsibilities included warmly welcoming guests to the facility and assisting them with their escape room setup.
• Managed cash transactions and processed payments both in person and over the phone.
• Explained company policies, game rules and safety requirements.
• Communicated clearly and on-time to share clues and direct game actions.
• Conducted thorough weekly deep cleaning of each escape room and the entire store to maintain a high standard of cleanliness.

Daily responsibilities included, but were not limited to:

• Enhanced customer satisfaction by providing friendly and efficient service.
• Trained new employees on company procedures, fostering a positive work environment.
• Efficiently operating cash registers, processing payments via cash, credit card or gift card.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Daily responsibilities included, but were not limited to:

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Displaying and organizing products out accurately by size, and colour.
• Sorting and accepting customers inventory into the store.
• Maintaining a clean work environment.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Assisting customers with any queries and complaints.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing and tagging.