I am a student currently enrolled at George Brown College with over four years of customer service experience. I am dependable, organized and I offer strong communication and leadership skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Durham Region Unemployed Centre
06.2024 - 08.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital personal information.
Youth In Policing Student
Durham Regional Police Service
06.2023 - 08.2023
Community engagement at various non-profit events
Managed content for all social media platforms
Self-development training in the following: Standard first aid, CPR C & AED training
Mental Health First Aid Training
Worker Health & Safety Training
Leadership Training, Diversity & Bias Awareness Training
Customer Service Representative
Pizza Pizza
01.2022 - 01.2023
Use of sales system including cash and POS system transactions
Preparation of food and working in a team environment
Stocking, inventory and cleaning storefront and washrooms.
Customer Service Representative
Nofty's Chip Truck
01.2020 - 01.2023
Proficient use of sales system including cash and Interact
Prepare and cook a variety of menu options
Knowledge of a variety of cooking tools including deep fryer and grill
Responsible for opening and closing business and maintaining inventory
Responsible for training new employees
Maintaining a clean and sanitary work space.
Education
College Diploma - Behavioural Science Technician
George Brown College
Toronto, ON
08.2025
Highschool Diploma -
St. Stephen Catholic Secondary School
Bowmanville, ON
01.2023
Skills
Youth Leadership Program
Diversity, Equity and Inclusion Awareness training
Global Leadership Initiative
Cybersafety Champion certificate
Microsoft 365 Excel Online
Ability to communicate effectively
Ability to work independently and in a team environment
Community Engagement Officer (Summer Student) at Durham Region Association of Black Professionals and Entrepreneurs (DRABPE)Community Engagement Officer (Summer Student) at Durham Region Association of Black Professionals and Entrepreneurs (DRABPE)
Instrumentation Maintenance Operator at Duffin Creek Water Pollution Control Plant @Region of DurhamInstrumentation Maintenance Operator at Duffin Creek Water Pollution Control Plant @Region of Durham