PAIGE MUNDAY
Hamilton
Summary
Motivated critical thinker with a strong work ethic, passionate about serving the community. Graduating senior with a Bachelor of Arts in Psychology, eager to apply skills for improved job performance and understanding. Excellent organizational and communication skills for productive interactions with community members and department colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
LCBO
05.2023 - 08.2024
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor. Enabled customers to feel welcomed, important, and appreciated by answering questions about the products sold throughout the store.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Representative
Pineland Greens Golf Club
04.2022 - 09.2022
- Oversaw cash drawer operations, executing card transactions and maintaining cash supply.
- Navigated high-pressure environments adeptly, maintaining professionalism while addressing disputes.
- Managed customer concerns with care, fostering increased client retention.
COVID-19 Support Worker
HHS Compass Group
04.2021 - 09.2021
- Ensured a safe and sterile work environment for optimal patient care.
- Maintained professionalism and high productivity in rapidly changing environments.
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON06.2024
High School Diploma - undefined
Sir Allan MacNab Secondary School
Hamilton, ON06.2020
Skills
- Order coordination
- Product merchandising
- Customer service
- Customer complaint resolution
- MS Excel, Outlook, Office
- Decision making
- Effective communication
- Conflict resolution
- Report writing
- Cpr and first aid
Certification
Cpr and first aid
Timeline
Customer Service Cashier
LCBO
05.2023 - 08.2024
Customer Service Representative
Pineland Greens Golf Club
04.2022 - 09.2022
COVID-19 Support Worker
HHS Compass Group
04.2021 - 09.2021
High School Diploma - undefined
Sir Allan MacNab Secondary School
Bachelor of Arts - Psychology
Carleton University
Similar Profiles
Sintia VardehSintia Vardeh
Customer Service Representative at LCBOCustomer Service Representative at LCBO
Meghan McKayMeghan McKay
Customer Service Representative at LCBOCustomer Service Representative at LCBO
Joe HallJoe Hall
Retailer at LCBORetailer at LCBO
Gabriella KirinGabriella Kirin
Customer Service Representative at LCBOCustomer Service Representative at LCBO
Te Ohonga O Mahanga Tai-Rakena WilsonTe Ohonga O Mahanga Tai-Rakena Wilson
Department of Conservation at Eddie NehaDepartment of Conservation at Eddie Neha