Developed critical technical and problem-solving skills within fast-paced manufacturing environment. Successfully managed, maintained, and optimized machinery to ensure efficient production processes. Seeking to transition into new field, leveraging attention to detail and mechanical aptitude to contribute effectively to new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Office Assistant (Practicum)
Airdrie Animal Health Centre
05.2025 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Provided customer support to clients, answering questions and addressing concerns.
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Packaging Machine Operator
Condillo Foods Ltd.
04.2020 - 05.2025
Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
Assisted in training new employees on proper machine operation, safety protocols, and company policies.
Replenished packaging supplies such as printer ribbon and boxes to maintain inventory.
Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.
Collaborated with team members to meet production deadlines, ensuring timely order fulfillment.
Reduced downtime by performing regular maintenance checks and troubleshooting packaging equipment issues.
Maintained high quality standards by routinely inspecting finished products for defects or deviations from specifications.
Enhanced production speed with a focus on optimizing machine settings and processes.
Complied with all relevant regulations regarding food safety, sanitation, and workplace cleanliness when handling consumable products.
Effectively managed time and resources to maximize productivity during peak periods or unexpected staffing shortages.
Ensured safe working conditions by adhering to established safety guidelines and promptly addressing potential hazards.
Performed regular maintenance and cleaning of packing machinery.
Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
Kennel Technician
The Place 4 Paws
07.2019 - 02.2020
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Strengthened customer trust by delivering detailed updates on their pet's stay, including feeding, behavior, and health status.
Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
Customer Service Cashier
McDonald's
04.2018 - 07.2019
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Seasonal Sales Ambassador
Lush Handmade Cosmetics
10.2017 - 01.2018
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.