Harley Davidsons
Aaron Erskine
Liscenced Tattoo Artist And Customer Service Representative
Mission,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Successfully managed financial operations and fostered team growth as a Business Owner at Next Body Arts.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Licensed Tattoo Artist
Unity Tattoo
08.2024 - Current
- Contributed to a positive workplace culture among staff members by fostering open communication channels that encouraged collaboration and team success stories.
- Enhanced client satisfaction by delivering high-quality tattoo art and custom designs tailored to individual preferences.
- Collaborated with clients on design concepts, providing guidance and expertise to ensure desired results were achieved within their budget.
- Assisted in organization of promotional efforts such as social media campaigns or special events including sale days and company sponsored sporting events to drive brand awareness and attract potential customers.
- Performed routine maintenance tasks such as cleaning equipment, organizing workstations, and maintaining proper sanitation practices.
- Maintained a clean, safe, and sterile work environment by adhering to strict sanitation standards in accordance with industry regulations.
- Increased repeat business through exceptional customer service and attention to detail during tattoo sessions.
- Provided consultations for clients seeking cover-up tattoos and custom commissions, offering creative solutions and expert advice.
- Educated clients on proper aftercare procedures, reducing the risk of infection or complications post-tattoo session.
- Performed clean, high-quality work at all times.
- Maintained schedule and appointments times as well as all deposits and payments.
- Entrusted to handle confidential medical information and provide service to clients in intimate and vulnerable settings in a professional manner.
Social Media Manager
Freelance
Vancouver, British Columbia
02.2021 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms.
- Boosted engagement rates with the creation of compelling and engaging content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Scripting, acting, and producing all original content.
Business Owner and Liscenced Tattoo Artist
Next Body Arts
07.2014 - 08.2024
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, business expenses, forecasting, and financial reporting and payroll.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Introduced and managed health care and benefit plans for all employees
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations and sanitation practices.
- Trained and motivated employees in all aspects of the company including mentoring multiple apprentices.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Organized trade shows and events for promotion of the company and employees.
- Fostered positive company culture, attracting and retaining top talent through motivational leadership and organization of group bonding events.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Purchased and monitored inventory of shop supplies, and high value sale products including jewelry and merchandise.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Lead Photographer
Vancouver Hockey Association
10.2021 - 04.2023
- Provided freelance photography services within the action sports industry for brands such as The Vancouver Hockey Association, Hustle Bike Labs, Wild Style Riding Wear, The Basic Bike Co., Whistler Blackcomb, and Coast Gravity Park
- Have had photos published by various companies including Volkswagen, Tourism Squamish and British Columbia Magazine.
- Managed pre-production tasks such as location scouting, equipment preparation, and conceptualization of creative ideas.
- Collaborated effectively with fellow photographers during large-scale events to ensure seamless coverage from multiple angles.
- Maximized the impact of visual content by collaborating closely with graphic designers on marketing materials and advertisements.
- Maintained up-to-date knowledge of industry trends and technology advancements through continuing education opportunities.
- Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
- Built a strong portfolio showcasing diverse photography styles, resulting in increased bookings and referrals.
- Established a solid reputation within the community as a reliable lead photographer who delivers consistent results under tight deadlines.
- Consistently received positive feedback from clients regarding professionalism, creativity, and overall quality of work delivered.
- Expanded client base through effective networking strategies, participation in industry events, and leveraging social media platforms.
- Enhanced client satisfaction by consistently delivering high-quality photography services for various events and projects.
- Streamlined workflow efficiency by implementing organizational systems for photo editing, archiving, and project tracking.
- Developed expertise in advanced camera techniques and equipment setup for optimal results in various shooting environments.
- Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
- Conducted thorough post-production processes including image selection, retouching, color correction, and formatting for print or digital use.
- Balanced multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Mentored junior photographers to improve their skills, fostering a collaborative and supportive team dynamic.
- Captured memorable moments for clients with an artistic eye for composition, lighting, and storytelling.
- Edited, toned, captioned, and uploaded for publication upwards of 250 photographs per week.
- Took high movement action photos from different angles and perspectives to capture perfect images for teams archives and promotional use.
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Offered image proofs to help clients choose best photos from shoot.
- Selected and set up appropriate props, backdrops, and lighting.
- Managed team of photographers for special projects.
- Trained new photographers in use of camera equipment and editing software.
- Generated cost-effective solutions for client's photography needs and created custom packages in accordance with their budget.
- Utilized various types of camera equipment to capture best possible shots.
- Monitored trends in photography to stay current in industry.
- Shot photographs in controlled lab, field, and remote environments.
- Facilitated printing of images for client's portfolio.
Liscenced Tattoo Artist
Theater of Pain Tattoos
04.2010 - 10.2013
- Accepted and processed customer payments.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Kept areas neat and clean and equipment sanitized.
- Created custom tattoo designs for customers.
- Assisted in business renovations and branding initiatives.
Education
High School Diploma -
Semiahmoo
White Rock, BCSkills
Hygiene practices
Machine maintenance
Sterilization techniques
Client consultation
POS System
Cash Handling
Maintaining inventory
Customer service
Basic motorcycle mechanics
Body prep and paint
Communication
Certification
Blood Born Pathogens Certification
Interests
Harley Davidsons
Tattoos
Harley Davidsons
Actions sports including mountain biking, skate boarding and snowboarding
Harley Davidsons
Timeline
Licensed Tattoo Artist
Unity Tattoo
08.2024 - Current
Lead Photographer
Vancouver Hockey Association
10.2021 - 04.2023
Social Media Manager
Freelance
02.2021 - Current
Business Owner and Liscenced Tattoo Artist
Next Body Arts
07.2014 - 08.2024
Liscenced Tattoo Artist
Theater of Pain Tattoos
04.2010 - 10.2013
High School Diploma -
Semiahmoo
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