Paige MacLeod
Glace Bay
Summary
Dynamic Chiropractic Assistant with proven expertise at Island Chiropractic and Family Wellness. Excelled in appointment scheduling and patient education, fostering trust and satisfaction that led to increased referrals. Skilled in medical billing and active listening, ensuring efficient operations and high-quality patient care. Committed to professionalism and ethical standards in all interactions.
Overview
2
2
years of professional experience
Work History
Chriopractic Assistant
Island Chiropractic and Family Wellness
03.2023 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
Bachelor of Arts - Political Science
Cape Breton University
Sydney, None04-2027
Skills
- Telephone etiquette
- Appointment scheduling
- Insurance billing
- Scheduling appointments management
- Active listening
- Medical billing
- Medical front desk management
- Professionalism and ethics
- Payment collection
- Electronic health records handling
Languages
English
Professional Working
President Scholarship
The award for academic excellence
Timeline
Chriopractic Assistant
Island Chiropractic and Family Wellness
03.2023 - Current
Bachelor of Arts - Political Science
Cape Breton University
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