PAIGE KWASNITZA
Coquitlam
Overview
24
24
years of professional experience
Work History
Cashier
BC Liquor Stores
07.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area, enhancing customer experience.
- Assisted customers with product inquiries, demonstrating strong communication skills.
- Handled cash and card payments while adhering to company policies for security.
Flight Attendant
Westjet
05.2024 - 05.2025
- Trained in emergency evacuation procedures, CPR, and First Aid.
- Utilized problem solving skills when handling difficult customers or resolving conflicts between passengers.
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.
- Demonstrated excellent customer service skills, providing assistance to passengers in a timely and professional manner.
- Exhibited strong organizational skills when managing multiple tasks simultaneously, such as preparing drinks for passengers and ensuring safety regulations were followed.
- Developed strong interpersonal skills to effectively address customer needs and complaints.
Flight Attendant
Air Transat
06.2011 - 06.2023
- Delivered exceptional customer service to enhance passenger experience and satisfaction.
- Conducted pre-flight safety checks to ensure compliance with regulations and safety protocols.
- Assisted in emergency procedures training, promoting team readiness and passenger safety awareness.
- Collaborated with crew members to maintain efficient cabin operations during flights.
- Resolved passenger inquiries and concerns promptly, fostering positive relationships and loyalty.
- Resolved passenger conflicts and medical emergencies during flights.
Receptionist and Sales Assistant
Exclusive Floors
01.2008 - 04.2011
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling, enhancing time management for staff and clients.
- Maintained accurate records of visitor logs and correspondence, supporting office organization.
- Assisted in inventory management of office supplies, improving resource availability.
Crew Member
McDonald's
02.2002 - 04.2005
- Delivered exceptional customer service by efficiently handling orders and ensuring satisfaction.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Trained new crew members on company policies, procedures, and best practices for service excellence.
Education
Certificate -
Canadian Tourism College
Vancouver, BCHigh School Diploma -
Port Moody Secondary School
Port Moody, BC2004
Skills
- Customer service
- First aid
- Hospitality service expertise
- Food and beverage service
- Verbal and written communication
- Safety procedures
- Emergency procedures
- Passenger assistance
- Administrative tasks
- Problem-solving
- Guest services
Timeline
Cashier
BC Liquor Stores
07.2025 - Current
Flight Attendant
Westjet
05.2024 - 05.2025
Flight Attendant
Air Transat
06.2011 - 06.2023
Receptionist and Sales Assistant
Exclusive Floors
01.2008 - 04.2011
Crew Member
McDonald's
02.2002 - 04.2005
Certificate -
Canadian Tourism College
High School Diploma -
Port Moody Secondary School