Paige Joslin
Calgary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Forno Italian Eatery
05.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Server/Bartender
Montana Bar and Grill
04.2022 - 09.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked flexible hours; night, weekend, and holiday shifts.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Firestone Restaurant and Bar
09.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
- Worked private dinning events.
- Worked three shifts a week well in school full-time.
Key Holder
Plato's Closet
03.2021 - 02.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Sales Associate
American Eagle Outfitters
10.2018 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Education
Marketing Certificate -
SAIT
Calgary, AB01.2024
High School Diploma -
Hunting Hills High School
Red Deer, AB06.2021
Skills
- Problem-Solving
- Customer Assistance
- Store Organization
- Payment Processing
- Retail Merchandising
- Inventory Management
- Item Ticketing and Pricing
- Merchandise Recommendations
- Sales Floor Organization
- Creative Thinking
- Attention to Detail
Certification
ProServe Liquor Training
Reference
Courtney Dunbar - Firestone Manager
403-896-0574
Shea Rosekat - Montana Manager
306-307-7702
Timeline
Server/Bartender
Forno Italian Eatery
05.2023 - 01.2024
Server
Firestone Restaurant and Bar
09.2022 - 05.2023
Server/Bartender
Montana Bar and Grill
04.2022 - 09.2023
Key Holder
Plato's Closet
03.2021 - 02.2022
Sales Associate
American Eagle Outfitters
10.2018 - 06.2021
Marketing Certificate -
SAIT
High School Diploma -
Hunting Hills High School
ProServe Liquor Training
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