Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paige Horn Reyes

Roseville

Summary

Probation Officer focused on encouraging clients to rise above obstacles and accept life's challenges. Utilizes strong counseling and conflict resolution skills to effectively address clients needs. Demonstrates strong analytical skills and adeptness at navigating complex situations. Known for fostering collaborative team environments and consistently achieving positive outcomes, adaptable to changing requirements and highly dependable.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Deputy Probation Officer I - Institution

Placer County Probation
08.2024 - Current
  • Monitored, supervised, and supported juveniles involved in the justice system, ensuring compliance and promoting positive behavioral change.
  • Responded to crisis situations, behavioral incidents with appropriate interventions, including de-escalation and conflict resolution
  • Delivered or supported structured programming including anger management, substance abuse education, career readiness, and social-emotional learning.
  • Maintained accurate incident reports, and documentation in accordance with legal and departmental policies.
  • Assisted with the intake and release process of juveniles, including searches, property inventory, etc.

Administrative Legal Clerk - Journey

Placer County Probation
06.2022 - 08.2024
  • Listened to recorded dictation and transcribed information
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity
  • Followed specific guidelines and style rules to meet the Court's requirements and maintain consistency
  • Produced high quality communication for internal and external use
  • Processed documents and materials to disseminate information to appropriate parties
  • Input data into spreadsheets and databases

Server/Trainer/Admin/Relief Manager

105 Noshery
09.2020 - 05.2022
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Created, updated and implemented training plans in collaboration with restaurant management
  • Entered data into POS system
  • Established and maintained quality control standards

Bar Manager

Old Town Pizza
11.2015 - 10.2020
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers

Graphic Designer

Sew-Cal Monogramming
01.2013 - 01.2020
  • Employed design fundamentals when selecting typography, composition, layout and color in design work
  • Met with customers to present mockups and collect information for adjustments
  • Used software to create images and layouts for projects

Education

Associate of Science - Psychology

Sierra College
Rocklin, CA
12.2021

High School Diploma - undefined

Roseville High School
Roseville, CA
06.2013

Skills

  • Conflict resolution techniques
  • Legal/Court Processes
  • Problem-solving abilities
  • Detail-oriented data entry
  • Teamwork and collaboration
  • Report writing
  • Reliable and accountable
  • Emergency response skills
  • Trained in defensive tactics

Certification

  • PC 832 Search & Seizure
  • First Aid/CPR Certified
  • Basic Peer Support
  • Level 3 Clets Operator
  • Rap Sheet Training

Timeline

Deputy Probation Officer I - Institution

Placer County Probation
08.2024 - Current

Administrative Legal Clerk - Journey

Placer County Probation
06.2022 - 08.2024

Server/Trainer/Admin/Relief Manager

105 Noshery
09.2020 - 05.2022

Bar Manager

Old Town Pizza
11.2015 - 10.2020

Graphic Designer

Sew-Cal Monogramming
01.2013 - 01.2020

High School Diploma - undefined

Roseville High School

Associate of Science - Psychology

Sierra College

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Paige Horn Reyes